Gladysbell Santiago
Manchester
Summary
Results-driven Human Resources Payroll Manager known for exceptional productivity and efficiency in task completion. Specialize in payroll processing, benefits administration, and compliance management. Excel in communication, leadership, and problem-solving to ensure seamless HR operations and employee satisfaction.
Overview
26
26
years of professional experience
2
2
Certifications
Work History
HR /Human Resources Payroll Manager
Security Systems Inc
Middletown
12.1999 - Current
- Managed payroll processing for diverse employee groups at Security Systems Inc.
- Ensured compliance with labor laws and company policies in payroll operations.
- Collaborated with finance to reconcile payroll accounts and resolve discrepancies.
- Trained staff on payroll procedures and best practices for accuracy.
- Responded to employee inquiries regarding pay, deductions, and benefits.
- Assisted with preparation of annual W2 forms for employees.
- Verified accuracy of approved timesheets prior to entering into the company's HRIS system for processing wages.
- Investigated and resolved errors or discrepancies in payroll processing promptly.
- Coordinated with external auditors on issues concerning payroll taxes and labor costs.
- Tracked vacation accruals and sick leave balances ensuring compliance with organizational policies and government regulations.
- Processed new hires, terminations, salary changes, deductions, garnishments and other personnel transactions in a timely manner.
- Ensured proper calculation of wages including overtime, shift differentials, bonuses.
- Developed and implemented payroll policies, procedures and systems for the organization.
- Advised management on best practices regarding compensation and benefits administration.
- Provided customer service support to employees regarding payroll inquiries.
- Conducted audits of timekeeping records to ensure accuracy of payroll data.
- Calculated overtime, vacation sick hours, and other categories of time.
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Calculated and applied wage garnishments.
- Coordinated child support deductions and distributed wage assignments.
- Negotiated contracts with payroll service providers, ensuring cost-effective solutions for the organization.
- Managed comprehensive payroll processing for large employee base, ensuring accuracy and compliance with federal and state laws.
- Supervised payroll team, providing guidance and support to ensure timely and accurate payroll execution.
- Collaborated with external auditors during annual audits, providing necessary payroll records and explanations.
- Administered employee benefits programs in coordination with payroll processing, including 401(k), health insurance, and PTO accruals.
- Participated in strategic planning meetings, representing the payroll department and contributing to organizational financial planning.
- Assisted in employee recruitment, hiring and interview processes.
- Developed employee orientation and training programs for new hires.
- Scheduled meetings with employees to address concerns and grievances.
- Handled employee discipline and termination to address policy infractions.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Helped with employee transfers and referrals.
- Suggested promotions and wage increases according to employee performance.
Education
Human Resources Certification -
International Association of Professions College
CalgarySkills
- Payroll administration
- Labor law compliance
- Benefits administration
- Timekeeping accuracy
- Human resources management
- Employee relations
- Compliance auditing
- Performance management
- Problem solving
- Attention to detail
- Team leadership
- HR policies development
- Payroll management
- Tax regulations
- Effective communication
- Onboarding processes
- New hire processing
- Recordkeeping skills
- Reviewing timesheets
- Check processing
- Bi-weekly payroll processing
- HR support
- Resolving discrepancies
- Payroll system implementation
- Due diligence
- Reporting and documentation
- Recordkeeping requirements
- Employment verifications
- Employee benefits administration
- Garnishment processing
- Direct deposit management
- Regulatory compliance
- Multi-state payroll
- Bi-weekly payroll management
- Data entry
- Maintaining employee records
- Unemployment benefits claims
- Expense reimbursements
- Directing teams
Languages
English
Professional
Spanish
Professional
Certification
Human Resources Certification
References
References available upon request.
Timeline
HR /Human Resources Payroll Manager
Security Systems Inc
12.1999 - Current
Human Resources Certification -
International Association of Professions College