Gladys M. Roberts
White Haven,PA
Summary
Reliable professional with experience notarizing documents, filling out paperwork and verifying client identities. Dedicated to supporting business, agency and private legal transactions as an impartial and sound witness. Consistent with following notary process and knowledgeable of relevant laws and regulations. Proven skills in spotting signs of coercion or fraud before notarizing documents.
Overview
2
2
years of professional experience
Work History
Certified Notary Public
CGR Notary Services LLC
10.2023 - Current
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Documented all transactions in notary journal to maintained permanent record.
- Asked signers if the information contained in the document was true.
- Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
- Verified confirmed lienholder payoff before processing title.
- Processed and maintained title files, implementing security measures to protect all data.
- Developed strong relationships with repeat clientele, establishing trust and reliability in the provision of notary services.
- Looked for signs of fraud or coercion and refused notarization.
- Updated journal with names and dates for permanent record
- Provided exceptional customer service by addressing questions or concerns promptly and professionally.
- Facilitated smooth real estate closings by accurately preparing deeds, mortgages, and other necessary paperwork.
- Administered oath to document signers to obtain affirmation of truth.
Certified Notary Public
Advance Title & Tag
05.2022 - 10.2023
- Checked client identification to maintain compliance with state legal requirements.
- Ensured the highest level of customer satisfaction by providing efficient and accurate notary services.
- Looked for signs of fraud or coercion and refused notarization.
- Established trust with clients by maintaining strict confidentiality in handling sensitive documents and information.
- Improved document accuracy by diligently reviewing and verifying signatures in notarized documents.
- Set up and managed appointments for client travel notary services.
- Updated journal with names and dates for permanent record.
- Completed timely renewals of notary commission and bond requirements, avoiding potential lapses in service availability.
- Processed salvage titles efficiently, assisting client with process
- Contacted Pennsylvania Department of Transportation to determine status of pending titles.
- Maintained positive working relationships with local dealerships, fostering open communication channels for streamlined transactions.
- Prepared tax and title documents to submit legal transfer work to DMV.
Education
Certification - Notary Public
Pennsylvania Association of Notaries
Online12.2021
Some College (No Degree) - Agent Services Basic Title And Registration
Pennsylvania Association Of Notaries
OnlineCertified Loan Signing Agent
National Notary Association
Chatsworth, CA02.2024
Skills
- Identification requirements
- Microsoft Office
- Time management
- Friendly, positive attitude
- Organization
- Clerical
- Phone etiquette
- Problem resolution
- Coordination
- People skills
- Adaptability and Flexibility
Timeline
Certified Notary Public
CGR Notary Services LLC
10.2023 - Current
Certified Notary Public
Advance Title & Tag
05.2022 - 10.2023
Certification - Notary Public
Pennsylvania Association of Notaries
Some College (No Degree) - Agent Services Basic Title And Registration
Pennsylvania Association Of Notaries
Certified Loan Signing Agent
National Notary Association
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