GLAHOU TAI
228 W. COLONIAL ST PHILADELPHIA,PA
Summary
I'm a Self-motivated IT Applications Administrator bringing proven leadership, organizational and customer relations skills. Independently i solves problems and keep my team on task to handle diverse business requirements. I'm Hardworking and passionate, i have strong organizational skills eager to secure an entry-level position to make a meaningful impact with your company to help achieve our teams goals.
Overview
8
8
years of professional experience
Work History
Sales Associate/Inventory Specialist
Sunoco Gas Station
2023.02 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
IT Systems Administrator
MOURATOGLOU TENNIS ACADEMY
2018.08 - 2019.09
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Developed comprehensive documentation for IT processes and procedures, facilitating knowledge transfer amongst team members.
- Implemented effective monitoring solutions to track system performance metrics, enabling proactive issue resolution.
- Reduced downtime by proactively identifying potential issues and resolving them before they escalated.
- Secured network systems by implementing robust security protocols, mitigating risks associated with cyber threats.
- Improved user experience by troubleshooting application issues and collaborating with developers on necessary updates or enhancements.
IT Application SYSTEMS ADMINSTRATOR
Thales Alenia Space
2016.01 - 2017.01
- Conducted regular audits of IT application management practices to maintain compliance with industry standards and regulations.
- Spearheaded security initiatives to protect organization''s data and prevent unauthorized access to IT applications.
- Optimized resource allocation by analyzing usage patterns and making data-driven recommendations for improvements.
- Assisted in the design and development of custom applications tailored to meet unique business requirements.
- Facilitated continuous improvement initiatives within the IT application management domain by staying current on industry trends and best practices.
- Collaborated with cross-functional teams to identify, prioritize, and resolve application-related issues.
- Developed comprehensive documentation for IT application management procedures, promoting team knowledge sharing and consistency in operations.
- Maintained personnel records and updated internal databases to support document management.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Education
No Degree - COMPUTER SCIENCE/ BUSINESS ADMINISTRATION
UNIVERSITY OF PARIS-SACLAY
BATIMENT BREGUET, 3 RUE JOLIOT CURIE 2E ET 91190 05.2015
High School Diploma -
LYCEE FRANCAIS BLAISE PASCAL ABIDJAN
E 94, ABIDJAN COTE D'IVOIRE06.2010
Skills
Fluent in French
Teamwork and Collaboration
Time Management
Problem-solving skills
High integrity and work ethics
Proficient in Microsoft Word, Excel, Powerpoint and Outlook
Reading, Traveling, International Cooking
I enjoy traveling to Carribean destinations, reading stock investment books, and French cuisine cooking
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate/Inventory Specialist
Sunoco Gas Station
2023.02 - Current
IT Systems Administrator
MOURATOGLOU TENNIS ACADEMY
2018.08 - 2019.09
IT Application SYSTEMS ADMINSTRATOR
Thales Alenia Space
2016.01 - 2017.01
No Degree - COMPUTER SCIENCE/ BUSINESS ADMINISTRATION
UNIVERSITY OF PARIS-SACLAY
High School Diploma -
LYCEE FRANCAIS BLAISE PASCAL ABIDJAN
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