Glavine Akers
McKinney,TX
Summary
Efficient billing professional with 5 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Special Handling Specialist
USAF
12.2018 - Current
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Collaborated with customers to resolve disputes.
- Utilized various software programs to process customer payments.
Cargo Specialist
USAF
12.2018 - 12.2023
- Implemented and maintained security protocols to safeguard cargo shipments.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
Education
High School Diploma -
05.2017
Skills
- Management Accounting
- Cost Tracking
- Payment Processing
- Financial Reporting
- Customer Service
- Quality Control
- Data Analysis
- Decision-Making
- Microsoft Office
Timeline
Special Handling Specialist - USAF
12.2018 - Current
Cargo Specialist - USAF
12.2018 - 12.2023
Putnam City North High School - High School Diploma,
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