Implement innovative care coordination strategies to improve outcomes for patients with behavioral health conditions
Complete health screening assessments, complete mental health assessments, create individualized care plans with clients, make referrals and help link clients to different social service resources, complete telephonic outreach phone calls, complete face to face field visits, outreach providers in order to coordinate client's care/treatment.
Dependency Case Manager
Twin Oaks Community Services
10.2019 - 05.2022
Implement trauma-informed care practices when working with individuals and families in crisis to ensure a supportive and healing environment
Conduct child safety assessments and create safety plans, conduct unannounced home-visits, develop judicial/court reports, create case plans and conditions for return, complete progress updates, testify in court in order to advocate for child safety, complete family functioning assessments, monitor safety plans, monitor parent's behavioral change and document accordingly, interview children, parents, and foster parents.
Substance Abuse Counselor
The Geo Group Inc.
12.2017 - 10.2019
Implement innovative therapeutic approaches to address substance abuse issues and promote long-lasting recovery for clients
Conduct individual and group counseling sessions, complete psychosocial assessments, create individualized treatment plans, complete intakes/discharges for new inmates/clients, provide education to inmates to help them identify triggers and coping skills, document client progress and case notes.
Dependency Case Manager
Children's Home Society Of Florida
12.2016 - 12.2017
Implement trauma-informed care practices when working with individuals and families in crisis to ensure a supportive and healing environment.
conduct child safety assessments and create safety plans.
conduct unannounced home-visits.
develop judicial reviews/court reports.
create case plans and conditions for return.
complete progress updates.
testifying in court in order to advocate for child safety.
complete family functioning assessments.
monitor safety plans.
monitor parent's behavioral changes and document accordingly.
interview children, parents, and foster parents.
Law Enforcement Officer
Panama City Police Department
06.2016 - 12.2016
Strengthened relationships with other law enforcement agencies, resulting in seamless collaboration during joint operations or investigations.
Effectively managed high-stress situations while ensuring the safety of individuals involved using de-escalation techniques when necessary.
Answered emergency calls for help from citizens and business owners.
Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
Make arrests based off probable cause.
Secure crime scenes for investigations unit.
Deter crime by patrolling zones within the city limits.
Interview complainants, suspects, and eye-witnesses.
Complete police reports in a timely manner.
Work traffic crashes.
Complete searches based off probable cause or warrants.
Substance Abuse Counselor
Treatment Center Of Panama City
08.2013 - 06.2016
Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
Supported aftercare planning for continued recovery after treatment.
Developed individual treatment goals based on history and diagnosis.
Complete Psychosocial Assessments.
Complete referrals based off client needs.
Complete individual counseling sessions based off frequency of counseling requirements needed for client.
Education
Bachelor's Degree in Psychology -
University of South Florida-Sarasota-Manatee
Tampa, Florida
05.2013
Associate of Arts - General Studies
Gulf Coast Community College
Panama City, FL
05.2011
Skills
Care Coordination
Client Referrals
Field Visits
Innovative Strategies
Case Management
Telephonic Outreach
Provider Coordination
Trauma-informed care
Mental Health
Knowledge of child welfare practices and methodology