Glen Richards
Osgood,IN
Summary
Dynamic and compassionate healthcare professional with extensive experience at Manderly Health Care, adept in patient care and vital signs monitoring. Demonstrates exceptional time management and empathy, enhancing patient satisfaction significantly. Skilled in HIPAA compliance and compassionate communication, excelling in team collaboration and patient advocacy.
Overview
12
12
years of professional experience
Work History
Cna
Manderly Health Care
Osgood, IN
04.2013 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Sales
Impact Air
Fishers, IN
08.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Increased sales revenue by implementing strategic sales operations plans and analyzing market trends.
- Achieved sales targets consistently by implementing effective sales strategies tailored to individual accounts.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed strategies to improve sales and retention of customers, boosting sales [Number]%.
- Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
- Conducted comprehensive sales presentations to showcase product benefits, leading to higher sales volume.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
Education
GED -
Switzerland Co High School
Vevay, IN03.1992
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
- Wound care
- Problem-solving
- Multitasking and organization
- Team collaboration
- Flexibility and adaptability
- Conflict resolution
- Active listening
- Patient advocacy
- Critical thinking
- Physical stamina
- Health monitoring
- Cultural sensitivity
Timeline
Sales
Impact Air
08.2021 - Current
Cna
Manderly Health Care
04.2013 - Current
GED -
Switzerland Co High School