Glen Spear
Windsor,MO
Summary
Proven track record in enhancing customer satisfaction and sales revenue, notably at Daikin-TMI LLC. Expert in customer relations and data entry proficiency, I excel in turning challenges into opportunities, resulting in significant business growth. My goal-oriented approach and ability to maintain strong client relationships have consistently driven success. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
17
17
years of professional experience
Work History
Service Solution Sales Representative
Daikin-TMI LLC
07.2019 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Owner
Apex Mechanical LLC
06.2016 - 07.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Sales Representative
Air Systems LLC
03.2007 - 06.2016
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
No Degree - HVAC Installation And Repair
State Fair Community College
Sedalia, MOIndustrial/Appliance And HVAC
Oklahoma Technical College
TulsaSkills
- Customer Support
- Goal-oriented mindset
- Customer Relations
- Data entry proficiency
- Sandler Sales Training
- BDR Owner/Sales Training
Timeline
Service Solution Sales Representative
Daikin-TMI LLC
07.2019 - Current
Owner
Apex Mechanical LLC
06.2016 - 07.2019
Sales Representative
Air Systems LLC
03.2007 - 06.2016
No Degree - HVAC Installation And Repair
State Fair Community College
Industrial/Appliance And HVAC
Oklahoma Technical College
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