Amber Postma
Clearfield,USA
Summary
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
14
14
years of professional experience
Work History
Sales Representative/Customer Service Representative
Tuxedo Yard Care
03.2022 - Current
- CSR for current clients, work directly with clients for yard care services. Fast paced office environment while balancing multiple duties including phones, texting apps, email, clients and potential clients at one time. Give estimates and quote over the phone and website. Dispatching crews to correct jobs as well as run a dispatch board and alert managers of any changes. Setting up and scheduling services. Cash duties for credit card system and invoicing services. Proficient with CRM.
Server/Bartender
Swain Brothers Restaurant
03.2021 - Current
- Full Service steakhouse. Guest service’s and Bar.
Bartender/Server
Cassidy's Club Bar and Grill
06.2019 - 03.2020
- Lead bartender in local bar, duties included opening and closing duties, liquor order, liquor pick up, made sure liquor is labeled properly and put away correctly. keeping accurate liquor records for UT DABC and upholding local and government alcohol restrictions and laws. On top of those duties I had my guest duties serving drinks and food. Duties included over seeing the other staff and daily operations run smoothly.
Bartender / Wine Steward
Genuine Tasting Room
10.2017 - 07.2019
- Upscale wine bar that offered boutique wines. I worked directly under a Som 2 as well as Wine makers and Distributors. We offered a weekly tasting list and wine club. I had to have wine knowledge by learning about my wines, notes, origins and food pairings. We offered live music twice a week "Tuesday night Jazz" and local musicians on weekends. Helping the bands and artist's set-up were part of my duties as well as catering to my guests by taking orders and running food and serving drinks. Opening and closing the bar down, alcohol count, training new staff, handling money and register duties.
Sales Specialist
Victoria Secret
09.2013 - 01.2017
- Continuously meet and exceed customer expectations in their bra fit journey. Find the best product placement for my customers that matches their personal needs. Keep current on the latest trends and fashions to help meet the requirements of SPA.
Service Sales
Olive Garden Darden
07.2013 - 02.2016
- Standard restaurant responsibilities and duties.
Administrative Assistant
Rocky Mtn. Repair
08.2012 - 02.2013
- Typical office duties included, Answering phones, filing, contacting vendors, and bill collection. Was in charge of doing the service quotes on domestic cars and oilfield equipment.
Education
High school diploma -
Uintah High School
Vernal, UTHigh school diploma or GED - undefined
Skills
- Bartending
- Guest Services
- Restaurant Experience
- Upselling
- Cold calling
- Customer retention
- Negotiation
- Pricing
- Time management
- Inside sales
- Windows
- Customer support
- Production planning
- Filing
- Typing
- Customer service
- Google Suite
- Cash handling
- Spanish
- Google Docs
- Sales
- VoIP
- Problem solving
- Serving
- Leadership
- POS
- Communication skills
- Guest services
- Restaurant experience
- Cash register
- Telemarketing
- Statistics
- Food safety
- Microsoft Outlook
- Salesforce
- Customer relationship building
- Customer relations
- Interpersonal communication skills
- Complex Problem-solving
- Sales closing
- Product and service knowledge
- Relationship building
- Client service
- Product and service sales
- Sales development
- Upselling and cross selling
Timeline
Sales Representative/Customer Service Representative
Tuxedo Yard Care
03.2022 - Current
Server/Bartender
Swain Brothers Restaurant
03.2021 - Current
Bartender/Server
Cassidy's Club Bar and Grill
06.2019 - 03.2020
Bartender / Wine Steward
Genuine Tasting Room
10.2017 - 07.2019
Sales Specialist
Victoria Secret
09.2013 - 01.2017
Service Sales
Olive Garden Darden
07.2013 - 02.2016
Administrative Assistant
Rocky Mtn. Repair
08.2012 - 02.2013
High school diploma or GED - undefined
High school diploma -
Uintah High School
Additional Information
SKILLS Customer Service: I have worked in the service industry my entire life. I have impeccable customer service skills. I strive to give the same service I would expect. I'm polite, well mannered, well spoken and am very genuine. I take pride in my employer reviews with high remarks regarding my attitude and ability to get along well with my co-workers.