Glenda Calloway

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Managed filing system, entered data and completed other clerical tasks.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.

• First point of contact at funeral home.
• Handled all day to day activities such as answering of multiple phone line system, completing of contracts for merchandise purchased, typing of obituaries, filing of death certificates, and contacting and completing paperwork for life insurance for payment.
• Received and processing of payments and generating monthly pre-need reports.
• Ordered supplies.
• Completed payroll every two weeks.

Provide support to loan officer and compliance personnel by ensuring the timely, judicious, and accurate processing of loans.
Process incoming wire transfers for participation loans.
Review and manage loan denials and withdrawals. Take care of mailing the denial notice to customers.
Open escrow accounts for each residential loan and maintain those accounts through maturity.
Coordinate with insurance companies for payment of homeowner's insurance for each loan.
Compile transaction information and generate annual escrow statements within specific time frames.