Glenda Durr
Tucker,Georgia
Summary
A results-oriented professional with a focus on data-driven and technology-based methods. Possess extensive experience in customer service and project management, with a proven history of reliability and adaptability. Demonstrates a quick aptitude for learning and implementing new technologies and skills. Committed to contributing to the achievement of organizational goals and objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Planning Data Specialist/Data Acquisition Specialist
Dodge Construction Network
04.2020 - Current
- Oversee a designated territory to ensure thorough coverage and to drive business development with private Owners
- Deliver exceptional customer support by leveraging in-depth knowledge of products and services to ensure a positive experience for customers
- Conduct comprehensive research involving the collection, validation, and management of data
- Prepare and submit 350 formal reports monthly to support project leads
- Regularly communicate with city and county planning and building departments to provide comprehensive updates on construction projects throughout their lifecycle
- Take ownership of performance metrics by ensuring precise, timely, and comprehensive data collection
- Contribute positively by engaging in team meetings and offering constructive feedback and solutions
Senior Metropolitan Statistical Associate
McGraw Hill Construction
06.2015 - 04.2020
- Maintained relationships with 300+ Public Owners within local, state and federal agencies
- Managed high call volumes while providing exceptional customer experience by promptly addressing concerns and providing accurate information
- Performed background research on planned projects using multiple databases and resources to collect relevant information
- Managed and input data into a digital database
- Compiled comprehensive records of bidders, bid outcomes, and contract awards to ensure complete and accurate data collection
- Delivered high-quality work consistently, exceeding performance objectives regularly
- Cross-train and provide backup support for organizational leadership
Education
The Cittone Institute
Princeton, NJCollege of New Jersey
Trenton, NJSkills
- Data Collection Expertise
- Project Coordination
- Detail-Oriented Approach
- Critical Thinking
- Collaborative Teamwork
- Microsoft Office Applications
- Tableau
- Salesforce
- Google Earth/Copernicus Mapping Tools
Certification
- Business Administration Certification
- Foundations of Cybersecurity Certification
- Cybersecurity Manage Security Risk Certification
- Cybersecurity Networks and Network Security Certification
- Construction Fundamentals Training
Accomplishments
- 5X DCN Content Award recipient - Exceeded performance metrics earning recognition as a top performer within the team.
- Collaborated with a specialized project team to develop and evaluate new applications and products.
- 6X Employee of the Month Award and Award of Excellence recipient.
- Featured in the McGraw-Hill Construction DEN Magazine.
Timeline
Planning Data Specialist/Data Acquisition Specialist
Dodge Construction Network
04.2020 - Current
Senior Metropolitan Statistical Associate
McGraw Hill Construction
06.2015 - 04.2020
College of New Jersey
The Cittone Institute
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