Glenda Fuentes
ALEXANDRIA,VA
Summary
Motivated Business Administration student pursuing a career in Human Resources with experience in leadership and administrative support. Skilled in communication, organization, and problem-solving, with a strong interest in recruiting, onboarding, and employee engagement. Seeking opportunities to continue developing practical HR skills in a collaborative environment.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Roca Authentications
Springfield, Virginia
06.2025 - Current
- Coordinated meetings and scheduled appointments, enhancing team collaboration.
- Answered phone calls and emails, facilitating effective communication with clients and stakeholders.
- Managed daily administrative tasks, ensuring smooth office operations.
- Managed database systems containing customer contact information.
Shift Manager
Noodles & Company
ALEXANDRIA, VA
02.2021 - 06.2025
- Coordinated team schedules to ensure adequate staffing during peak hours, enhancing operational flow.
- Resolved customer complaints promptly, contributing to improved guest satisfaction ratings.
- Trained and mentored staff on food preparation and customer service techniques to improve service quality.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
Education
Bachelor of Science - Business Management
George Mason University
Fairfax, VA06.2027
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA12.2025
High School Diploma -
West Potomac High School
Alexandria VA06.2022
Skills
- Scheduling coordination
- Appointment scheduling
- Record Keeping
- Customer service
- Meeting coordination
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Administrative Assistant
Roca Authentications
06.2025 - Current
Shift Manager
Noodles & Company
02.2021 - 06.2025
Bachelor of Science - Business Management
George Mason University
Associate of Science - Business Administration
Northern Virginia Community College
High School Diploma -
West Potomac High School