Glenda Gonzalez
Orlando
Summary
Seeking a challenging and responsible position where I can utilize my skills to their fullest potential and gain experience through growth opportunities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Ana G. Méndez University
Orlando
2024.04 - Current
- Process employees' benefits, collecting and submitting information and notice changes.
- Maintained detailed records of employee attendance, including sick and vacation days, to ensure accurate payroll processing.
- Maintain employee records, contact information, job classification, pay rates, organizational structure.i
- Maintain employee records, contact information, job classification, pay rates, organizational structure.
- Assist with planning and execution of special events.
- Maintain the integrity and confidentiality of Human Resource files and records.
- Provide clerical support with verification of employment and certification letters.
- Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
Human Resources Officer
Ana G. Méndez University
Orlando
2023.05 - 2024.04
- Maintained employee records and ensured compliance with university regulations.
- Supported performance evaluation processes to ensure timely feedback delivery.
- Maintained employee records such as contact information, attendance records, performance reviews and termination documents.
Academic Recruitment Assistant
AGM University
Orlando
2022.01 - 2023.04
- Assist and support the Academic Recruitment Coordinator in the recruitment cycle, including pre-screening and initial contact with applicants.
- Assist with job posting of academic development positions.
- Review and assess candidates suitable for the job.
- Attended job fairs to network with potential candidates and promote open positions.
Part Time Receptionist
AGM Univeristy
Orlando
2021.11 - 2021.12
- Answered phone calls and directed inquiries to appropriate departments.
- Assisted students with inquiries and resolved issues promptly.
- Coordinated student appointments for admissions department.
Medical Assistant/Front Office Receptionist
South West OrlandoFamily Medicine
Orlando
2006.06 - 2020.04
- Assisted physicians with patient examinations and procedures in a family medicine setting.
- Answered phone calls, triaged patients, and scheduled appointments to ensure efficient patient flow.
- Knowledge of medical office management systems and procedures
- Knowledge of medical terminology and documentation.
- Collected and recorded patient medical histories and vital signs accurately.
- Prepared examination rooms, ensuring cleanliness and proper equipment availability.
- Administered medications and vaccinations under physician supervision.
- Maintained electronic health records, ensuring data accuracy and compliance with regulations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment according to established procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software programs accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs, and restocked exam rooms to support uninterrupted patient care.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Medical Assistant
Dr. Atiya
Hemet
2000.01 - 2006.05
- Supported physicians in patient care by taking vital signs, gathering patient histories, and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Facilitated patient intake and ensured accuracy of medical records.
- Triage patients and scheduled appointments through efficient phone communication.
- Knowledge of medical terminology and documentation.
- Knowledge or medical office management system and procedures.
Education
Diploma - Theological
Theological School of Ministry
FMD2024-05
Diploma - Medical Assistant-Phlebotomy
U.E.I. Technical College
San Bernardino, CA2003-06
High School Diploma -
Hemet High School
Hemet, CA1991-06
Business Administration
Mt. San Jacinto College
San Jacinto, CASkills
- Customer service
- Bilingual English - Spanish
- Trustworthy, reliable, professional
- 17 years if medical, experience
Affiliations
- Volunteer - Medical Missions Non-Profit Organization
- Volunteer - Kiddos Project A Las Naciones Non-Profit Organization
- Volunteer - Operation Christmas Child -Samaritan's Purse Ministry Non-Profit Organization
- Volunteer-Sunday School Teacher - Calvario Church
- Volunteer - Chaplain Calvario Church
Certification
- CPR & First Aid Certification
Timeline
Human Resources Coordinator
Ana G. Méndez University
2024.04 - Current
Human Resources Officer
Ana G. Méndez University
2023.05 - 2024.04
Academic Recruitment Assistant
AGM University
2022.01 - 2023.04
Part Time Receptionist
AGM Univeristy
2021.11 - 2021.12
Medical Assistant/Front Office Receptionist
South West OrlandoFamily Medicine
2006.06 - 2020.04
Medical Assistant
Dr. Atiya
2000.01 - 2006.05
Diploma - Theological
Theological School of Ministry
Diploma - Medical Assistant-Phlebotomy
U.E.I. Technical College
High School Diploma -
Hemet High School
Business Administration
Mt. San Jacinto College