Glenda Guerra
Miami,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Cargo Agent
Tri-Star Airport Handling Services Company
2461 NW 67th Ave Bldg 700, Miami, FL 33122
09.2022 - Current
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
Passenger Service Supervisor
Copa Airlines
Miami International Airport
03.2019 - 09.2022
- Oversaw ticketing, gate and ramp services.
- Monitored security and maintained operational protocols.
- Managed team member schedules and work assignments.
- Trained and motivated employees to provide exceptional passenger care and support.
Cashier
GFS Marketplace
5600 W Flagler St, Miami, FL 33134
04.2017 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Registered Behavior Technician
04.2024
Certify Medical Assistant - Medical Assisting
Florida Vocational Institute
Miami, FL05.2020
High School Diploma -
South Miami Senior High School
Miami, FL05.2018
Skills
Fluent in English and Spanish
Ability to multi-task and prioritize assignments
Ability to communicate effectively orally and in writhing
Responsible, punctual and reliable
Able to follow oral and written instructions
Detail oriented, work ethic with an eagerness to improve
Ready and well prepared for any task
Implementing treatment plans Developing personalized treatment plans, and directly implementing plans related to behavior reduction and skill acquisition
Timeline
Cargo Agent
Tri-Star Airport Handling Services Company
09.2022 - Current
Passenger Service Supervisor
Copa Airlines
03.2019 - 09.2022
Cashier
GFS Marketplace
04.2017 - 02.2019
Registered Behavior Technician
Certify Medical Assistant - Medical Assisting
Florida Vocational Institute
High School Diploma -
South Miami Senior High School