Glenda Jennings

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
• Helped customers complete purchases, locate items, and join reward programs.

• Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
• Managed staff schedules and daily team meetings.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided active listening and problem solving.
• Supervised up to 45 students during outdoor exercise periods, monitoring group and individual safety.

• Created fun, age-appropriate activities for school-age children.
• Managed behavioral issues and used positive behavior strategies for groups of up to 6 students.
• Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.

A dedicated Customer Service Associate with 20 years of experience in providing excellent customer service through active listening and problem solving.

• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.
• Used POS system to enter orders, process payments and issue receipts.
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Helped customers complete purchases, locate items, and join reward programs.