Google docs/ slides/ sheets/ forms
Glenda Kessinger
Healthcare Worker
Manteca,CA
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals. I want to be a part of a diverse team that utilizes the highest levels of safety, reliability, and quality work practices to deliver excellent service. A team that teaches and learns from each other.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
Work History
Customer Service Worker
Awful Annie's Resturant
Auburn, CA
04.2021 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Responded to customer requests for products, services and company information.
Senior Care Assistant
Sunrise Senior Living
Rocklin , CA
01.2020 - 06.2020
- Monitored and assisted residents in the memory care area, this involved creating memory games.
- Interacted kindly with patients and families and displayed a positive, outgoing attitude.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Daycare Worker
Little Feet Daycare
Weimar, CA
06.2019 - 02.2020
- Maintained effective schedule balance between rest periods, active play and instruction.
- Encouraged good behaviors using positive reinforcement methods.
- Taught children to organize toys, wash hands and share by leading by example.
- Introduced children to educational games and activities to boost learning.
- Assisted children with putting on coats and cold-weather gear before going outside.
- Distributed food, napkins and beverages in preparation for snack time.
- Monitored entrances and exits to maintain safety and organized environments.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
On The Way To Attaining A BSN - Nursing
Sacramento State University
Sacramento, CA 08.2020 - Current
High School Diploma -
Colfax High School
Colfax, CA 08.2016 - 06.2020
Licensed Phlebotomy Technician - Phlebotomy
Cal Regional
Roseville 06.2021 - 07.2021
Skills
Technical Support
Accomplishments
- Honor roll college student at Sacramento State University
Software
Microsoft Word/ Powerpoint
All social media entertainment
Certification
CPR
Timeline
Licensed Phlebotomy Technician - Phlebotomy
Cal Regional
06.2021 - 07.2021
Customer Service Worker
Awful Annie's Resturant
04.2021 - 01.2023
On The Way To Attaining A BSN - Nursing
Sacramento State University
08.2020 - Current
Senior Care Assistant
Sunrise Senior Living
01.2020 - 06.2020
Daycare Worker
Little Feet Daycare
06.2019 - 02.2020
High School Diploma -
Colfax High School
08.2016 - 06.2020
Similar Profiles
Alice GrosecloseAlice Groseclose
Line Cook at Awful ArthursLine Cook at Awful Arthurs
MD MINHAJUR RAHMANMD MINHAJUR RAHMAN
Something at Something AwfulSomething at Something Awful
Sam NeumannSam Neumann
Senior Staff Editor/Writer at Comeback Media (Awful Announcing & The Comeback)Senior Staff Editor/Writer at Comeback Media (Awful Announcing & The Comeback)