GLENDA MALAZARTE
National City,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Babysitter
Mischel Crisostomo
Philippines
05.2024 - 06.2025
- Supervised children during daily activities, ensuring safety and engagement.
- Planned and executed age-appropriate educational games to promote development.
- Prepared nutritious meals and snacks, adhering to dietary restrictions.
- Managed daily schedules, including playtime, naps, and educational sessions.
- Communicated effectively with parents regarding children's progress and needs.
- Maintained organized play areas, promoting a clean and safe environment.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Ensured cleanliness and hygiene by organizing children's living and play areas.
- Monitored children's activities to verify safety and wellbeing.
- Encouraged children's emotional and social development.
- Assisted in potty training and toilet hygiene.
Housekeeping Room Attendant
Villa Feliciana Resort and Hotel
Philippines
06.2022 - 04.2024
- Maintained cleanliness and organization of guest rooms to enhance guest satisfaction.
- Inspected rooms for maintenance issues, reporting findings promptly to ensure timely resolutions.
- Utilized hotel management software to track room statuses and coordinate cleaning schedules effectively.
- Collaborated with front desk team to prioritize room readiness based on guest arrival times.
- Implemented inventory management practices for cleaning supplies, reducing waste and ensuring availability.
- Developed efficient cleaning routines that improved turnaround time for occupied and check-out rooms.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Responded to requests from patrons for linens and toiletries.
- Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
- Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
- Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
Customer Service Crew Member
Adzcream - Adrian Manahan
Philippines
05.2019 - 02.2022
- Greet customers warmly explain menu options, and process cash.
- Prepare and serve a variety of soft serve cones,sundaes,shakes, and floats with precision and care.
- Sanitizing equipment, cleaning work stations,and maintaining the cleanliness of the store.
- Restock ingredients,cones, toppings,and napkins throughout my shift.
- Trained new staff
- Managed inventory levels, ensuring product availability and organization in service area.
- Maintained cleanliness and safety standards in the work environment, adhering to regulations.
- Provided knowledgeable product recommendations based on individual customer needs, increasing overall satisfaction levels.
- Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Saint Gregory Academy
Philippines03-1999
No Degree - Computer Secretarial
Cavite State University
Philippines04-2002
18042102039420 - Housekeeping Certificate
Technical Education And Skills Development Authority
Philippines12-2019
Skills
- Customer Service
- Detail-oriented
- Time management
- Maintaining safe environment
- Flexible scheduling
- Attention to detail
- Toddler care experience
- Housekeeping
Timeline
Babysitter
Mischel Crisostomo
05.2024 - 06.2025
Housekeeping Room Attendant
Villa Feliciana Resort and Hotel
06.2022 - 04.2024
Customer Service Crew Member
Adzcream - Adrian Manahan
05.2019 - 02.2022
High School Diploma -
Saint Gregory Academy
No Degree - Computer Secretarial
Cavite State University
18042102039420 - Housekeeping Certificate
Technical Education And Skills Development Authority