Glenda McCarty
Greenup,KY
Summary
Dynamic professional with a proven track record at Joy Law Office, excelling in document preparation and schedule management. Recognized for enhancing office efficiency and implementing cost-saving measures. Strong communicator and adept at multitasking, I consistently deliver results while maintaining confidentiality and fostering positive client relationships.
Overview
20
20
years of professional experience
Work History
Assistant
Joy Law Office / Honorable Rebekah McCarty
Catlettsburg, KY 41144
08.2026 - Current
- Organized case files, pleadings, and confidential records to maintain accurate office documentation.
- Scheduled court appearances, client meetings, and attorney calendars with careful attention to deadlines.
- Assisted with document preparation, formatting, and proofreading to ensure accuracy and professionalism.
- Coordinated follow-up tasks, appointments, and reminders to keep matters moving efficiently.
- Handled incoming and outgoing mail, scanning, and filing to support daily office operations.
- Maintained confidentiality while supporting attorneys with administrative and case-management tasks.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Proofread and edited documents for accuracy and grammar.
Owner
Tri-State Commercial Cleaning
Greenup, KY
05.2007 - Current
- Directed daily cleaning operations, scheduling crews and coordinating service delivery across client sites.
- Built client relationships, resolved service issues, and maintained consistent contract satisfaction.
- Trained staff on cleaning procedures, safety standards, and proper equipment use.
- Managed supply inventory, reordered materials, and controlled usage for cost efficiency.
- Implemented quality checks to ensure reliable results and consistent facility presentation.
- Prepared service estimates, negotiated contracts, and supported new business development.
- Oversaw hiring, onboarding, and performance expectations for cleaning team members.
- Enforced compliance with safety protocols, industry standards, and site-specific requirements.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
Certified Secretarial Program -
Century College (now Known As Collins Career Center
Ironton, OHSkills
- Time management
- Computer skills
- Verbal and written communication
- Data entry
- File and record keeping
- Schedule and calendar management
- Event planning
- Schedule coordination
- Meeting scheduling
- File management
- Document preparation
- Document control
- Calendar management
- Office equipment troubleshooting
- Mail sorting and distribution
- Editing and proofreading
- Record keeping
- Office equipment operation
Timeline
Assistant
Joy Law Office / Honorable Rebekah McCarty
08.2026 - Current
Owner
Tri-State Commercial Cleaning
05.2007 - Current
Certified Secretarial Program -
Century College (now Known As Collins Career Center