Glenda Stinnett Vasquez
Carolina Ale House- LM Hospitality
Greenville,SC
10
Years of experience
1
Certification
Detail-oriented professional with a strong commitment to customer satisfaction and a proven ability to quickly acquire new skills. Maintains a positive and engaging work environment, enhancing team dynamics and guest experiences. Demonstrated success in delivering high-quality service while fostering a collaborative atmosphere.
Work History
Jewlery Sales Consultant
1 Year- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Logged in all paperwork for the back of the house.
- Opened and shipped out mail.
Bartender
2 Years 2 Months- Processed payments accurately and efficiently with POS system.
- Greeted customers and provided excellent customer service.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
Bartender
2 Years 11 Months- Adhered to state regulations regarding serving alcohol responsibly.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Greeted guests with friendliness and professionalism.
- Greeted frequent visitors by name and explained new promotions.
- Made friendly conversation with customers to provide enjoyable bar experience.
Pest Control Technician
1 Year 6 Months- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Diagnosed pest issues based on observed evidence such as droppings, tracks or nests.
- Ensured compliance with all applicable federal, state and local regulations governing the use of pesticides.
- Provided recommendations on how best to reduce future pest infestation problems through preventive measures like exclusion methods and habitat modification.
- Maintained records of all services performed including type of service provided, location treated and chemical used.
Bar Manager
1 Year- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Implemented strategies designed to increase revenue through upselling techniques.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
Assistant Manager and General Manager
4 Years 7 Months- Monitored employee attendance records, timekeeping, and payroll information.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma
Skills
Communication skills: comfortable and confident with proactively engaging in conversation
Customer service skills: demonstrates professionalism and empathy in customer interactions
Adaptability: has the ability to learn and adapt quickly to new information and technology
Teamwork: strives to build strong working relationships with those on their team
as well as cross-functional relationships
Flexibility: capable of handling multiple demands
and can readily shift priorities to ensure work is done efficiently
Certification
- Alcohol ServSafe (expires February 2029)
References
References available upon request.
Education and Training
other
Timeline
Jewlery Sales Consultant
Jared Jewelers
10.2025 - CurrentRead More
Bartender
Carolina Ale House- LM Hospitality
08.2024 - CurrentRead More
Pest Control Technician
Action Pest Control
02.2023 - 08.2024Read More
Bartender
Double Dogs
11.2021 - 10.2024Read More
Bar Manager
Charleston Sports Pub
02.2021 - 02.2022Read More
Assistant Manager and General Manager
Biscuit Head
07.2016 - 02.2021Read More
Woodruff High School
High School Diploma
Read More