Glenda Swedenborg
Toano,VA
Summary
Dedicated Office Assistant with over 4 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Resnexus and history achieving high data output.
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Office Associate
Misty Mountain Camp Resort
Greenwood, VA
07.2021 - Current
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Ensured timely completion of projects by effectively prioritizing tasks and delegating responsibilities when necessary.
- Handled sensitive information with discretion, ensuring confidentiality and maintaining trust within the office.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Cafeteria Worker
Williamsburg-James City County Public Schools
Williamsburg, VA
08.2017 - 07.2021
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
- Cleaned and sanitized surfaces, tools and equipment.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Prepared ingredients and recipe components ahead of time.
- Served food according to temperature, safety and presentation guidelines.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Lafayette High School
Williamsburg, VA06.1983
Skills
- Mail Management
- Administrative background
- Payment Processing
- Scheduling appointments
- Paperwork Processing
- Supply Restocking
- Invoice Processing
- Multi-line phone proficiency
- Verbal Communication
- Dedicated Team Player
- Filing and data archiving
- Operations Support
- File Organization
- Mail handling
- Reception duties
- Scheduling
- Positive Attitude
- Mail Sorting and Distribution
- Valid Driver's License
- Clerical Support
- Money handling abilities
- Customer Service
Timeline
Office Associate
Misty Mountain Camp Resort
07.2021 - Current
Cafeteria Worker
Williamsburg-James City County Public Schools
08.2017 - 07.2021
High School Diploma -
Lafayette High School