Glenda Tabares
ORLANDO,FL
Summary
Proactive worker with diverse experience in customer service, sales, ride operations, and childcare. Enhanced donor and customer satisfaction through exceptional service, accurate data management, and safety protocols. Skilled in medical history assessment, data entry, and effective communication, bringing a well-rounded and adaptable approach to new opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Donor Center Technician
BPC Plasma Inc
08.2021 - Current
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace with a heavy workload.
- Assisted in maintaining a consistent supply of high-quality plasma products by accurately analyzing samples at various stages of the process.
Sales Associate
Luxottica - Sunglass Hut
11.2020 - 08.2024
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Ride Operator
SeaWorld Parks & Resorts
03.2017 - 06.2020
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Daycare Teacher's Assistant
Freedom High School
08.2014 - 05.2016
- Established safe play environment for children.
- Encouraged child involvement in classroom experiences and group interaction.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Collaborated with instructors to develop engaging lesson plans.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL05.2025
Associate of Arts - General Studies
Valencia College
Orlando, FL07.2020
Skills
- Adaptable mindset
- Medical history assessment
- Data Entry
- Teamwork and Collaboration
Certification
- RBT - Registered Behavior Technician
- PT - Phlebotomy Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Donor Center Technician
BPC Plasma Inc
08.2021 - Current
Sales Associate
Luxottica - Sunglass Hut
11.2020 - 08.2024
Ride Operator
SeaWorld Parks & Resorts
03.2017 - 06.2020
Daycare Teacher's Assistant
Freedom High School
08.2014 - 05.2016
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - General Studies
Valencia College
- RBT - Registered Behavior Technician
- PT - Phlebotomy Technician
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