Glenda Womack
Prattville
Summary
Analytical professional excels in the financial sector with a focus on productivity and efficient task completion. Skilled in data analysis, risk assessment, and strategic financial planning. Strong communication, problem-solving, and decision-making abilities enable exceptional performance in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Wire Transfer Specialist
Max Federal Credit Union
Montgomery
05.2007 - 05.2011
- Executed wire transfers for local and international vendors, scheduled ACH transactions, and prepared batch checks for timely vendor payments.
- Maintained records of all wire transfers in compliance with regulations.
- Maintained records of wire transfers in compliance with regulatory standards.
- Processed wire transfers accurately and efficiently for member transactions.
- Verified transaction details to ensure compliance with credit union policies.
- Assisted customers with inquiries and product information, contributing to high satisfaction levels.
- Resolved customer complaints efficiently, fostering a positive service environment.
- Processed orders and returns accurately using the company's order management system.
Title Clerk
Max Credit Union
Montgomery
05.2003 - 05.2007
- Verify documentation to ensure compliance with state regulations and lender requirements.
- Maintain organized records of titles and related transactions for easy retrieval.
- Process vehicle title transfers for customers efficiently and accurately.
- Assist customers with inquiries regarding title statuses and procedures.
- Educate clients on the importance of timely title processing and ownership transfer.
Bank Teller
Max Federal Credit Union
Montgomery
05.2001 - 05.2003
- Processed transactions including cashing checks, accepting deposits, and managing loan payments to ensure efficient banking operations.
- Balanced cash drawer at start and end of every shift, ensuring accuracy to maintain financial integrity.
- Provided customer service by greeting customers, addressing account inquiries, and assisting with various bank products to enhance client satisfaction.
- Verified customer identities and adhered to all regulatory and privacy guidelines to protect customer information.
Education
High School Diploma -
Nathan Bedford Forrest Sr. High School
Jacksonville, FL05-1998
Skills
- Wire transfer processing
- ACH transactions
- Transaction verification
- Payment scheduling
- Regulatory compliance
- Records management
- Document processing
- Customer relationship management
- Customer inquiry resolution
- Effective communication
- Title verification
Timeline
Wire Transfer Specialist
Max Federal Credit Union
05.2007 - 05.2011
Title Clerk
Max Credit Union
05.2003 - 05.2007
Bank Teller
Max Federal Credit Union
05.2001 - 05.2003
High School Diploma -
Nathan Bedford Forrest Sr. High School