Glenda Lucero Zelidon Menjivar
Frederick,MD
Summary
Personable and attentive, committed to providing high-quality patient care. Possesses foundational knowledge of venipuncture techniques and infection control, paired with proficiency in handling and labeling specimens. Aiming to make positive impact on patient experiences and contribute to efficient clinic operations.
Overview
6
6
years of professional experience
Work History
Team Member
Jersey Mike's Subs
08.2024 - Current
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Assistant Manager
Chick-fil-A
07.2022 - 02.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Kitchen Manager
Chipotle
07.2019 - 11.2022
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
Education
No Degree - Phlebotomy Technician
Frederick Community College
Frederick, MD03-2025
No Degree - CPR And AED
Frederick Community College
Frederick, MD07-2024
High School Diploma -
Governor Thomas Jhonson High School
Frederick, MD05-2022
Skills
- Flexible schedule
- Customer service
- Cleaning
- Teamwork and collaboration
- Cash handling
- Positive attitude
- Workplace safety
- Adaptability and flexibility
- Team building
- Specimen labeling procedures
- Recording data
- Venipuncture
- Specimen handling
- Blood culture collection
- Venipuncture expertise
- Butterfly needle technique
- Health education
- Patient confidentiality
- Blood collection techniques
- Sample and specimen collection
- Health and safety
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Team Member
Jersey Mike's Subs
08.2024 - Current
Assistant Manager
Chick-fil-A
07.2022 - 02.2024
Kitchen Manager
Chipotle
07.2019 - 11.2022
No Degree - Phlebotomy Technician
Frederick Community College
No Degree - CPR And AED
Frederick Community College
High School Diploma -
Governor Thomas Jhonson High School
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