Glendy Batista
Bronx,NY
Summary
Meticulous Surgical Technologist excited to bring 2 years of studies and clinical training to a growing organization. Knowledgeable in all aspects of surgery, including setting up operating rooms, preparing patients, and assisting surgeons. Committed to maintaining the highest standards of health and safety.
Overview
14
14
years of professional experience
Work History
Culinary Server
Event By Marylee
05.2021 - Current
- Delivered exceptional customer service during high-volume events, ensuring guest satisfaction and comfort.
- Collaborated with kitchen staff to streamline food service processes for timely and efficient meal delivery.
- Assisted in setting up and breaking down event spaces, maintaining cleanliness and organization throughout the venue.
- Trained new servers on menu items, service standards, and proper etiquette to enhance team performance.
Mental Health Worker
New York Presbyterian Behavioral Health Center
10.2021 - 04.2024
- Help patients with their personal hygiene, such as bathing and keeping beds, clothing and living areas clean.
- Observing patients to detect behavior patterns and reporting observations to medical staff.
- Intervene to restrain violent or potentially violent or suicidal patients by verbal or physical means as required.
- Conduct program schedule management such as group activities, telehealth appointments, and individual check-ins.
- Establish and maintain and co-facilitate a therapeutic relationship with patients and act as a role model in maintaining a hopeful and positive attitude in problem solving and coping with disabilities associated with mental illness.
Nutrition Assistant
New York Presbyterian Behavioral Health Center
02.2018 - 10.2021
- Proficient in the use of CBORD to gather patient information regarding allergies and supplement orders.
- Demonstrate knowledge of special diets (renal, carbohydrate controlled, dysphasia).
- Exercising empathy and compassion by demonstrating good listening and communication while serving meals.
- Able to work collaboratively within Food and Nutrition Services and with other departments to ensure that patients are safe and nourished during their hospital stay.
- Follow departmental procedures for nutritional needs, preparations, sanitation, safe food handling, cleaning, infection control, safety and fire regulations.
Hourly Shift Manager
Boston Market
09.2015 - 02.2018
- Provided leadership, oriented directions to all crew members.
- Assigned all crew members to each station to ensure a smooth and efficient shift for equal service.
- Contributed to store goals for increasing sales and improving profits by assisting stores manager with accounting and budget responsibilities.
- Recorded and verified daily sales amounts; handled deposits to the bank and sent reports to corporate.
- Present menus, suggest dishes, assist in drinks selections, informed customers about food preparations details, and communicate specific customer needs to the cooks.
Housekeeping Aide
New York Presbyterian Lawrence Hospital
07.2012 - 08.2015
- Maintained clean sanitized hospital floors and surfaces using prescribed cleaning methods and procedures.
- Immediately inform housekeeping supervisor of any cleaning equipment that may need repair or replacement.
- Empty trash receptacles and ensure proper compaction of surgical waste according to hospital policies.
- Dust, mop and sweep patients' room, nursing stations, surgical units and administrative offices.
- Mix appropriate quantities of cleaning liquids and chemicals in accordance to safety procedures set by the hospital management.
Education
High School Equivalency Diploma -
Mosholu Montefiore Community Center
Bronx, NY10.2009
Associate in Occupational Studies - Surgical Technology
Swedish Institute College of Health Sciences
Manhattan, NY06.2026
Skills
- Bilingual, fluent in English and Spanish, both verbal and written
- Strong leadership skills and ability to work independently and collaboratively
- Highly responsible and reliable
- BLS Certified
- Strong communication skills
Timeline
Mental Health Worker
New York Presbyterian Behavioral Health Center
10.2021 - 04.2024
Culinary Server
Event By Marylee
05.2021 - Current
Nutrition Assistant
New York Presbyterian Behavioral Health Center
02.2018 - 10.2021
Hourly Shift Manager
Boston Market
09.2015 - 02.2018
Housekeeping Aide
New York Presbyterian Lawrence Hospital
07.2012 - 08.2015
High School Equivalency Diploma -
Mosholu Montefiore Community Center
Associate in Occupational Studies - Surgical Technology
Swedish Institute College of Health Sciences