Glendy Prado
Cape Coral,FL
Summary
A bilingual psychology student who is responsible and has worked in customer service. Currently studying at Florida International University to pursue a bachelor's degree in psychology.
Overview
5
5
years of professional experience
Work History
Receptionist
Mentus Behavioral Health
11.2022 - Current
- Mange patient relationships by addressing any questions and concerns in a detailed and friendly manner
- Assist with front office reception duties not limited to checking in appointments, answering phone calls, verifying insurance coverage, etc.
Optometric Technician
David Brancati
08.2020 - 08.2022
- Pre-screened patients for exams by accurately measuring and recording visual acuity, pressure, and retinal images.
- Manged patient relationships by addressing any questions and concerns in a detailed and friendly manner
- Assisted with front office reception duties not limited to checking in appointments, answering phone calls, scanning patients files, verifying insurance coverage etc.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Receptionist
WG Construction & Installation Inc.
03.2019 - 08.2020
- Confirmed appointments, communicated with clients and updated client records.
- Answered telephone calls and directed clients on the best options for the services they required.
- Created estimates and invoices for clients based on market prices and with the supervision of a construction contractor.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL07.2024
Associate of Arts - Psychology
Miami Dade College
Miami, FL05.2022
High School Diploma -
John A. Ferguson Senior High School
Miami, FL06.2020
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Problem-Solving
- Medical Office Experience
Languages
English
Spanish
Timeline
Receptionist
Mentus Behavioral Health
11.2022 - Current
Optometric Technician
David Brancati
08.2020 - 08.2022
Receptionist
WG Construction & Installation Inc.
03.2019 - 08.2020
Bachelor of Arts - Psychology
Florida International University
Associate of Arts - Psychology
Miami Dade College
High School Diploma -
John A. Ferguson Senior High School
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