Glenis Delgado
Pawtucket,RI
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
20
20
years of professional experience
Work History
Store Manager
Shoe Department Encore
N Attleboro , MA
12.2002 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
Education
Associate Degree - Liberal Arts And General Studies
Community College of RI
Providence, RI05.2008
High School Diploma - Fashion Design
Central High School
East Providence, RI06.1997
Skills
- Customer Service Management
- Sales Tracking
- Focus and Follow-Through
- Verbal and Written Communication
- Goal Setting
- Team Leadership
- Staff Scheduling
- Employee Motivation
- Training Management
- Multitasking and Prioritization
- Layout Planning
- Inventory Tracking and Management
- POS Terminal Operations
- Money Handling
Timeline
Store Manager
Shoe Department Encore
12.2002 - Current
Associate Degree - Liberal Arts And General Studies
Community College of RI
High School Diploma - Fashion Design
Central High School
Similar Profiles
Selah BauderSelah Bauder
Key Holder & Assistant Store Manager at Shoe Department EncoreKey Holder & Assistant Store Manager at Shoe Department Encore
Calli ArtripCalli Artrip
District Manager, People Leadership at Shoe Department Encore (22 Locations, 27m)District Manager, People Leadership at Shoe Department Encore (22 Locations, 27m)
Brooklynne JohnsonBrooklynne Johnson
Cashier/Retail Sales Associate at Shoe Department EncoreCashier/Retail Sales Associate at Shoe Department Encore