GLENIS RODRIGUEZ
Freeport,NY
Summary
Driven and dedicated medical professional with a strong desire to contribute to the success of a healthcare organization. Highly skilled in applying acquired certifications to enhance company operations and ensure efficient and productive outcomes. Seeking a position in the medical field to utilize expertise and passion for delivering exceptional patient care. Committed to maintaining a high standard of professionalism and continuously expanding skills to stay current with industry advancements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Supervisor
BOAT CANVAS & REPAIRS
08.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Create a comfortable, friendly and professional environment
- Perform routine administrative functions such as scheduling appointments
- Supply information to callers and records messages
- Organize and maintain paper and electronic files
Medical Biller
DELMONT MEDICAL CARE
08.2017 - 04.2021
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Submitted claims to health insurances and keeping track of all sent claims to ensure payments
- Collected payments and applied to patient accounts.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Medical records abstracting
- Contact companies to investigate unpaid claims
Education
Associate of Arts -
06-2025
3.72 GPA
GED -
10.2017
MEDICAL OFFICE ADMINISTRATION -
09.2016
Skills
- ICD-10
- EPIC MRI
- Medical terminology
- Excellent time management
- Insurance Verification
- Problem-solving
- Time management
- Customer service
- Medical billing
- HIPAA compliance
Certification
- Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC).
- Professional Medical Biller - National Center for Competency Testing (NCCT)
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Supervisor - BOAT CANVAS & REPAIRS
08.2021 - Current
Medical Biller - DELMONT MEDICAL CARE
08.2017 - 04.2021
QUEENSBOROUGH COMMUNITY COLLEGE - GED,
HUNTER BUSINESS SCHOOL - MEDICAL OFFICE ADMINISTRATION,
Nassau Community College - Associate of Arts,
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