Glen Keith Bielic
Country Arch Care Center
South Plainfield,NJ
1
Certification
29
years of professional experience
Accomplished Healthcare Administration professional with over 25 years of experience optimizing non-clinical operations in post-acute care environments. Expert in Office Management and Personnel Management, with a proven track record of directing complex financial operations and billing audits. Adept at leveraging Lean Six Sigma methodologies to enhance organizational performance and ensure strict regulatory compliance.
Work History
Business Office Manager
7 Months- Direct non-clinical agency operations including Payroll Administration, benefits management, and complex accounts payable and receivable reconciliations.
- Lead Personnel Management for secretarial and accounting teams, overseeing screening, training, and performance monitoring to ensure operational efficiency.
- Manage Billing Audits for private, Medicare, and Medicaid insurance payments, ensuring 100% accuracy in financial reporting and claims processing.
- Maintain Regulatory Documentation and resident files while reconciling monthly cash accounts to uphold Healthcare Compliance standards.
- Oversee Medicaid application processing and A/R refunds while serving as a key liaison for families and community agencies.
Business Office Manager
6 Years 11 Months- Direct non-clinical agency operations including Payroll Administration, benefits management, and complex accounts payable and receivable reconciliations.
- Lead Personnel Management for secretarial and accounting teams, overseeing screening, training, and performance monitoring to ensure operational efficiency.
- Manage Billing Audits for private, Medicare, and Medicaid insurance payments, ensuring 100% accuracy in financial reporting and claims processing.
- Maintain Regulatory Documentation and resident files while reconciling monthly cash accounts to uphold Healthcare Compliance standards.
- Oversee Medicaid application processing and A/R refunds while serving as a key liaison for families and community agencies.
Patient Advocate
6 Years- Investigated and resolved patient and visitor concerns within policy timelines to maintain high levels of patient satisfaction.
- Directed in-service training for employees regarding patient rights and regulatory compliance information.
- Interpreted hospital policies and procedures accurately to ensure transparency and trust with families and stakeholders.
- Coordinated the intervention process through expert interpersonal communication and interview techniques.
Lean Six Sigma Facilitator Data Analyst/Screener
6 Years- Identified and enrolled patients in the Transitional Care program to reduce inefficiencies in post-acute care workflows.
- Coordinated social services and medication management by collaborating with physicians and nursing staff to optimize performance.
- Provided symptom management and red flag education to patients post-discharge, ensuring continuity of care.
Senior Medical Biller
6 Years- Acted as Team Lead for 7 medical billers, overseeing Billing Audits and claims adjudication for inpatient and outpatient services.
- Utilized extensive knowledge of ICD-10, CPT, and HCPCS coding to process complex denials and appeals.
- Managed the preparation and follow-up of insurance claims to ensure timely reimbursement and revenue cycle efficiency.
Administrative Manager
15 Years- Directing all Contract Management and vendor negotiations while overseeing Supply Management and office logistics.
- Managed Personnel Management for 70+ employees, including training, scheduling, and direct supervision of administrative staff.
- Established in-house collections and managed Billing Audits for Workman’s Compensation and disability insurance claims.
- Served as HIPAA Compliance Officer, ensuring all Regulatory Documentation met federal healthcare standards.
Education
- Logistics Management
Skills
Healthcare Administration: Healthcare Administration
Office Management
Personnel Management
Contract Management
Home Health
Post-acute Care
Financial & Compliance: Billing Audits
Payroll Administration
Financial Reporting
Healthcare Compliance
Regulatory Documentation
HIPAA Compliance
Technical & Operational: Microsoft Office
ICD-10
CPT
HCPCS
Supply Management
Vendor Management
Lean Six Sigma
Certification
Lean Six Sigma Facilitator - Robert Wood Johnson University Hospital (January 2016)
Military Service
United States Air Force (1983 – 1995)
Timeline
Business Office Manager
Country Arch Care Center
01.2026 - CurrentRead More
Business Office Manager
CARE ONE AT SOMERSET VALLEY
01.2019 - 12.2025Read More
Patient Advocate
ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL
01.2013 - 01.2019Read More
Lean Six Sigma Facilitator Data Analyst/Screener
ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL
01.2013 - 01.2019Read More
Senior Medical Biller
ROBERT WOOD JOHNSON UNIVERSITY HOSPITAL
01.2013 - 01.2019Read More
Administrative Manager
ALWAYS CARING MEDICAL TRANSPORT
01.1998 - 01.2013Read More
COMMUNITY COLLEGE/AIR FORCE
from Logistics Management
Read More