Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenn Hearty

Jersey City

Summary

Highly skilled Bartender/server with many years of experience supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers to accomplish sales,service and satisfaction. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

17
17
years of professional experience

Work History

Bartender/Server

Bistro la Source
Jersey City
02.2022 - 03.2026
  • Mixed cocktails and crafted specialty drinks for diverse clientele.
  • Provided excellent customer service and built rapport with regular patrons.
  • Trained new staff on bar procedures and drink recipes.

Bartender/server

Gaetanas
New York
11.2012 - 01.2022
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Bartender/server

Jean-Georges Perry Street
New York
05.2009 - 10.2012
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.

Bartender/server

The Oak Room-Plaza Hotel
New York
01.2009 - 05.2009

Education

Bachelor of Arts -

University of Colorado At Boulder
Boulder, CO

St.Anthony's HS
So.Huntington, NY

Skills

  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Food safety understanding
  • Wine pairings
  • High-volume dining
  • Liquor, wine and food service
  • Menu memorization
  • Table Bussing

Timeline

Bartender/Server

Bistro la Source
02.2022 - 03.2026

Bartender/server

Gaetanas
11.2012 - 01.2022

Bartender/server

Jean-Georges Perry Street
05.2009 - 10.2012

Bartender/server

The Oak Room-Plaza Hotel
01.2009 - 05.2009

Bachelor of Arts -

University of Colorado At Boulder

St.Anthony's HS
Glenn Hearty