Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Timeline
Generic
Alec Acerra

Alec Acerra

Austin

Summary

Charismatic and reliable Server/Bartender bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/Server

Biaggis Ristorante
09.2022 - 08.2024
  • Delivered exceptional customer service in a high-pressure environment.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Recommended ideal wine pairings to enhance culinary experiences.
  • Optimize drink management for swift customer fulfillment.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Pool Manager / Bartender

Lake Bracken Country Club
07.2017 - 12.2024
  • Achieved role of pool manager after extensive experience as a lifeguard.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
  • Delivered exceptional hospitality for all member needs.

Supplement Sales Expert / Assistant Manager

Five Star Nutrition
01.2023 - 07.2023
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Boosted sales while advising customers on effective health strategies.
  • Negotiated deals and handled complaints or objections.

Sales Associate

GNC, General Nutrition Center
03.2025 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.


Education

Associates - Fine Arts

Parkland College
05.2023

Skills

  • Excellent communication
  • Upselling and cross selling
  • Menu memorization
  • Beverage preparation
  • Food safety
  • Team collaboration
  • Point of sale (POS) system operations
  • Calm demeanor
  • Strong work ethic
  • Wine pairings
  • Liquor, wine, and food service

Accomplishments

  • Ranked top lunch server for two years while at Biaggi's
  • Collaborated with local business to promote 5 Star Brand

References

References available upon request.

Certification

Food Handlers License

TABC Certification

Timeline

Sales Associate

GNC, General Nutrition Center
03.2025 - Current

Supplement Sales Expert / Assistant Manager

Five Star Nutrition
01.2023 - 07.2023

Bartender/Server

Biaggis Ristorante
09.2022 - 08.2024

Pool Manager / Bartender

Lake Bracken Country Club
07.2017 - 12.2024

Associates - Fine Arts

Parkland College

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Alec Acerra