Anderson Lozano
Bethlehem,PA
Summary
I am a dependable candidate that is successful at managing multiple priorities with a positive attitude while having willingness to take on added responsibilities to meet team goals. Ive worked in a handful of environments and obtained useful skills from different learning experiences.
Overview
8
8
years of professional experience
Work History
Bartender/Server
1231 Company Inc
1223 W Broad St, Bethlehem, PA 18018
04.2021 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Training Ambassador
Zulily Warehouse
10 Emery St, Bethlehem, PA 18015
02.2019 - 04.2021
- Enhanced trainee engagement by incorporating interactive activities and real-life examples in training sessions.
- Collaborated with fellow ambassadors to develop comprehensive and effective training materials for increased retention rates.
- Provided personalized coaching to trainees, resulting in improved performance and higher satisfaction levels.
- Designed captivating presentations, leading to better information absorption and participant involvement during sessions.
- Implemented innovative teaching methods, ensuring up-to-date knowledge transfer and skill development among participants.
- Offered guidance on goal setting strategies to empower trainees towards achieving career milestones.
- Produced training manuals, presentations and resources for enhanced learning.
Independent Contractor
The Historic Benner Mansion Bed And Breakfast
25 S 15th St, Allentown, PA 18102
06.2016 - 01.2019
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Managed multiple projects simultaneously, prioritizing tasks and meeting deadlines consistently.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Improved overall project quality by reviewing work diligently before submission to the client for approval.
Prep Dishwasher
Stoke Coal Fire Pizza And Bar
1 Lehns Ct #7706, Easton, PA 18042
05.2016 - 10.2018
- Enhanced kitchen efficiency by effectively operating commercial dishwashing equipment.
- Maintained a clean and organized workspace, contributing to overall sanitation and safety standards.
- Reduced cross-contamination risks by diligently separating and washing dishes from different food preparation stations.
Quality Assurance Inspector
WCD Inc.
6835 Silver Crest Rd, Nazareth, PA 18064
09.2017 - 02.2018
- Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
- Enhanced product quality by conducting thorough inspections and identifying areas for improvement.
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Improved production efficiency with timely reporting of inspection results to relevant parties.
Warehouse Associate
Amazon
705 Boulder Dr, Breinigsville, PA 18031
11.2017 - 01.2018
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
Education
Environmental Science
Kutztown University of Pennsylvania
Kutztown, PA06.2019
Liberty High School
Bethlehem, PA05.2015
Skills
- Quality Assurance
- Responsible Serving
- Team Management
- Cocktail Service
- Fast Learner
- Interpersonal Communication
- Staff Training
- Problem Solving
- Active Listening
- Time Management Abilities
- Decision Making
- Inventory Management
- Upselling Techniques
- Patience and Tolerance
- Strong Multitasking
- Customer Service Expertise
- Excellent Communication
- Team Player Attitude
- Attention to Detail
- Adaptability
- Clear and Effective Communication
- Fluency in Language
- Highly Reliable
- Cash Register Operation
- Customer Service
- Order Management
- Payment Processing
- POS SYSTEM Experience
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Bartender/Server
1231 Company Inc
04.2021 - Current
Training Ambassador
Zulily Warehouse
02.2019 - 04.2021
Warehouse Associate
Amazon
11.2017 - 01.2018
Quality Assurance Inspector
WCD Inc.
09.2017 - 02.2018
Independent Contractor
The Historic Benner Mansion Bed And Breakfast
06.2016 - 01.2019
Prep Dishwasher
Stoke Coal Fire Pizza And Bar
05.2016 - 10.2018
Environmental Science
Kutztown University of Pennsylvania
Liberty High School