Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GLENN PORTER, JR.

Waller,TX

Summary

Dynamic sales leader with a proven track record at Adesa Houston, driving dealer retention and enhancing team performance. Expert in sales strategy and customer relationship management, I excel in revenue generation and employee motivation, consistently achieving top results through data-driven decision making and effective coaching.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Sales Manager

Adesa Houston
Houston, TX
01.2025 - Current
  • Directed both Outside and Inside Sales Teams, increasing dealer conversion rates.
    Supervised Outside Dealer Coordinators to improve team collaboration and effectiveness.
    Shifted Sales Department's focus to attract back former dealers, boosting retention.
    Recognized as a top leader within Auction, contributing to overall success.
    Ensured accessibility for dealers and employees, promoting a supportive environment.

Pre-Owned Sales Manager

Group 1
Houston, TX
08.2019 - 01.2024
  • Supervised New and Used Car Department while handling F & I Manager responsibilities.
    Conducted trade-in appraisals and purchased vehicles for diverse inventory.
    Administered reconditioning of pre-owned vehicles, controlling associated costs.
    Reduced wholesale loss through strategic management efforts in vehicle sales.
    Initiated contact with online customer leads to increase foot traffic at dealership.
    Worked alongside sales staff to encourage customer arrivals at dealership.
    Facilitated financing arrangements and executed contracts for vehicle purchases.
    Utilized Darwin Menu System to present back-end products and trained staff twice weekly.

Pre-Owned Sales Director

Chastang Ford
Houston, TX
03.2018 - 08.2019
  • Managed Used Car Department, overseeing vehicle appraisals and purchasing strategies.
    Conducted trade-in evaluations while acquiring vehicles to improve resale opportunities.
    Led recon management within the shop, ensuring vendor standards were consistently met.
    Confirmed accurate inventory representation through proper photography on websites.
    Facilitated lead tracking processes to maintain a high level of professionalism in responses.
    Submitted and rehashed applications for the Used Car Department to boost approvals.
    Supported F & I functions as necessary to streamline customer transactions.

Sales Manager

Lithia CDJR
Bryan, TX
08.2017 - 03.2018
  • Led New and Used Car Sales Department, managing a team of 19 sales professionals.
    Handled credit bureau tasks, including credit application submissions and rehashing with lenders.
    Sourced used cars via online auctions for sales inventory enhancement.
    Managed reconditioning activities to mitigate wholesale loss.

Pre-Owned Sales Manager

Lone Star Ford
Houston, TX
10.2012 - 08.2017
  • Managed Pre-Owned Department operations, emphasizing car sales and inventory acquisition.
    Led a 15-person sales force to exceed sales objectives.
    Engaged in auctions to secure high-quality vehicles for resale.
    Administered credit report evaluations and handled deal submissions.
    Facilitated rehashing of deals to maximize customer satisfaction levels.
    Maintained CSI reports to track customer service metrics.
    Evaluated trade-in vehicles for accurate appraisals.
    Ensured timely reporting of CPO deliveries to Ford for compliance purposes.

Education

Ford
Dearborn, MI
01-1996

Ford Dealer Office Management And Accounting
Dearborn, MI
01-1994

High School Diploma -

Scarborough High School
Houston, TX
06-1984

Skills

  • Sales strategy and forecasting
  • Team leadership and development
  • Customer relationship management
  • Financial and market analysis
  • Performance metrics and analytics
  • Negotiation and conflict resolution
  • Data-driven decision making
  • Process improvement and optimization
  • Sales presentations and coaching
  • Customer service and retention strategies
  • Revenue generation and development
  • Employee motivation and coaching

Certification

  • Completed Ford Dealer Office Management and For Accounting in 1994
  • Completed Ford Financial Statement Analysis in 1996

Timeline

General Sales Manager

Adesa Houston
01.2025 - Current

Pre-Owned Sales Manager

Group 1
08.2019 - 01.2024

Pre-Owned Sales Director

Chastang Ford
03.2018 - 08.2019

Sales Manager

Lithia CDJR
08.2017 - 03.2018

Pre-Owned Sales Manager

Lone Star Ford
10.2012 - 08.2017

Ford

Ford Dealer Office Management And Accounting

High School Diploma -

Scarborough High School

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