Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Glenn Ruiz

Astoria,New York

Summary

Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Porter

Tiny Drumsticks
10.2018 - 05.2023
  • Completed sweeping, mopping, and window-cleaning.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
  • Sanitized high-traffic areas and equipment with approved cleaning supplies.
  • Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Store Associate

7/11 Convenience Store
12.2010 - 03.2017
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Certificate - Medical Assisting

The New York School For Medical And Dental Assistants
Long Island City, NY
08.2018

High School Diploma -

Long Island City High School
Long Island City, NY
06.2010

Skills

  • Workplace Safety
  • Cash Handling Accuracy
  • Guest Satisfaction
  • Inventory Monitoring
  • Till Counting
  • Active Listening
  • Money Handling Abilities
  • Stock Management
  • Typing Proficiency
  • Critical Thinking
  • Stocking and Replenishing
  • Dishwasher Operation
  • Trash Pickup
  • Running Errands
  • Sweeping and Mopping
  • Safe Use of Cleaning Materials
  • Building Upkeep
  • Safety and Security

Certification

  • Licensed Food handler - 2022

Timeline

Lead Porter

Tiny Drumsticks
10.2018 - 05.2023

Store Associate

7/11 Convenience Store
12.2010 - 03.2017

Certificate - Medical Assisting

The New York School For Medical And Dental Assistants

High School Diploma -

Long Island City High School
Glenn Ruiz