Glenna Currie
Wichita Falls
Summary
Experienced professional seeking a challenging position to leverage extensive knowledge, skills, and experience for professional and personal growth. Enthusiastic about embracing new experiences and developing additional skills that contribute to organizational advancement. Committed to continuous learning and staying updated with healthcare best practices and industry trends. Thrives in collaborative environments, demonstrating dedication as a team player.
Overview
24
24
years of professional experience
Work History
Charge Nurse, Emergency Department
United Regional Health Care System
10.2022 - Current
- Manage staffing assignments to optimize resources, ensuring appropriate nurse-to-patient ratios during peak times.Implement innovative strategies to reduce patient length of stay while maintaining high-quality care standards.
- Serve as a liaison between patients, families, and physicians, promoting effective communication and timely resolution of concerns or issues.
- Provide leadership during critical incidents or mass casualty events, coordinating resources effectively to manage the influx of patients requiring urgent care.
- Ensure regulatory compliance with hospital policies, procedures, and protocols, maintaining a safe environment for patients and staff.
- Promote a positive work environment by fostering open communication, teamwork, and mutual respect among all staff members.
- Facilitate seamless transitions of care between the Emergency Department and other healthcare units by optimizing communication channels among medical professionals.
- Enhance team performance by providing ongoing mentoring and coaching to nursing staff.
- Promote a culture of accountability within nursing staff members and identifying areas for improvement.
- Streamline workflow processes for increased efficiency and reduced patient wait times.
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provide skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly respond to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitate therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Investigate and resolve issues affecting emergency department/hospital operations and patient care.
- Ensure accurate documentation of all patient interactions according to established guidelines while adhering to HIPAA regulations.
- Collaborate with interdisciplinary teams to develop comprehensive care plans for patients in crisis situations.
- Contribute to budgetary planning efforts through analysis of departmental needs related to staffing levels, equipment requirements, and supply management.
- Perform triage on incoming patients, determine severity of injuries/illnesses, level of acuity and prioritize urgent cases.
- Perform assessments, including history, complaints, and current symptoms on all assigned patients in the unit and determine care priorities.
- Administer direct patient care for patients of all ages, such as, monitor vital signs, correctly administer medications, start IV, perform EKG, draw blood samples, apply orthopedic splints and braces.
- Aid physicians by providing assistance during treatments and examinations of patients.
- Maintain knowledge of medication most commonly used in practice area.
- Prevent potential medication errors by diligently verifying orders, double-checking dosages, and administering medications according to established protocols.
- Monitor signs and symptoms of patient to assure medical stability, initiate appropriate interventions, and escalating concerns to physicians as needed.
- Manage patients recovering from medical procedures.
- Thoroughly and promptly completes documentation of assessments, interventions, and patient responses in electronic medical records, ensuring accuracy and compliance with regulations.
- Ensure that proper equipment and supplies are used for tasks to be performed.
- Implemented evidence-based fall prevention strategies,
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicate openly and collaboratively with all multidisciplinary healthcare teams to facilitate comprehensive care of patients.
- Consistently and effectively implement evidence-based nursing practices.
- Participate in continuous education programs to stay updated with latest in emergency nursing practices.
- Respond to codes and traumas quickly and implements efficient, emergency medical interventions,
- Consistently deliver compassionate, culturally sensitive care and support tailored to individual needs and preferences.
- Promote a safe and supportive environment by adhering to infection control protocols. maintaining equipment, and following safety guidelines.
- Provide support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Educate patients, family members and caregivers about health condition, treatment, post care instructions and answer questions.
Registered Nurse, Emergency Department
United Regional Health Care System
01.2021 - Current
- Perform triage on incoming patients, determine severity of injuries/illnesses, level of acuity and prioritize urgent cases.
- Perform assessments, including history, complaints, and current symptoms on all assigned patients in the unit and determine care priorities.
- Administer direct patient care for patients of all ages, such as, monitor vital signs, correctly administer medications, start IV, perform EKG, draw blood samples, apply orthopedic splints and braces.
- Aid physicians by providing assistance during treatments and examinations of patients.
- Maintain knowledge of medication most commonly used in practice area.
- Prevent potential medication errors by diligently verifying orders, double-checking dosages, and administering medications according to established protocols.
- Monitor signs and symptoms of patient to assure medical stability, initiate appropriate interventions, and escalating concerns to physicians as needed.
- Implemented evidence-based fall prevention strategies,
- Manage patients recovering from medical procedures.
- Thoroughly and promptly completes documentation of assessments, interventions, and patient responses in electronic medical records, ensuring accuracy and compliance with regulations.
- Ensure that proper equipment and supplies are used for tasks to be performed.
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicate openly and collaboratively with all multidisciplinary healthcare teams to facilitate comprehensive care of patients.
- Consistently and effectively implement evidence-based nursing practices.
- Participate in continuous education programs to stay updated with latest in emergency nursing practices.
- Respond to codes and traumas quickly and implements efficient, emergency medical interventions,
- Consistently deliver compassionate, culturally sensitive care and support tailored to individual needs and preferences.
- Promote a safe and supportive environment by adhering to infection control protocols. maintaining equipment, and following safety guidelines.
- Provide support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Educate patients, family members and caregivers about health condition, treatment, post care instructions and answer questions.
- Follow personal and health data procedures to effectively comply with HIPAA laws.
Access Utilization Review Specialist
United Regional Health Care System
07.2018 - 01.2021
- Conduct initial medical record review for medical necessity and level of care for patients accessing hospital care
- Use nationally recognized acute care indicators and criteria as approved by medical staff, The Joint Commission, CMS, and state agencies to include admission orders and admission status
- Screen for appropriateness of inpatient status or observation services and levels of care following review of relevant medical documentation, medical guidelines, and insurance benefits and requirements
- Concurrently screen outpatients and patients in observation for appropriateness of continued hospital stays on weekends and holidays
- Document reviews and actions taken to support hospital reimbursement and utilization management activities and to facilitate tracking and trending of data
- Assist in performing timely retrospective medical record review of scheduled surgical patients for appropriateness of postoperative bed status orders based on actual procedures performed
- Serve as a resource to ED and admitting physicians
- Provide education and information on resource utilization and use of screening criteria
- Work closely and compatibly with ED and admitting physicians, staff nurses, Utilization Review Specialists, ED social workers, Bed Control staff, and hospital support staff
- Assisted with audits to ensure compliance with federal regulations governing Medicare and Medicaid reimbursements, safeguarding against potential penalties or sanctions from government agencies.
- Demonstrated strong analytical skills by interpreting complex medical records and synthesizing relevant information for utilization review purposes.
- Supported the development of standardized policies and procedures for utilization review across multiple departments within the organization.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and organizational policies regarding privacy and data security.
- Ensured accuracy of billing and reimbursement processes by reviewing medical records for proper coding and documentation practices.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
- Enhanced patient care by conducting thorough utilization reviews and ensuring adherence to treatment plans.
Registered Nurse
United Regional Health Care System
05.2006 - 07.2018
- Provided general nursing care and/or supervision of personnel delivering general nursing care to patients of all age groups
- Performed assessments on all assigned patients
- Provided ADLs and course of care for all patients
- Monitored patients' status as necessary, such as, vital signs and other signs and symptoms to assure medical stability
- Maintained knowledge of medications most commonly used in practice area
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prepared, responded and followed up appropriately to emergency situations
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Aided physicians by providing information or assistance during treatments and examinations of patients
- Kept patient, family and visitors informed of changes in patient condition and plan of care
- Provided patients and family members with necessary education and discharge instructions
- Thoroughly and accurately completed all documentation
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Medical Assistant
United Regional Health Care System
04.2004 - 05.2006
- Provide personal care to patients
- Assist patients in all aspects of activities of daily living
- Assist in admission, transfer, and discharge of patients
- Assist with collection and transport of specimens from lab and supplies/equipment from CS
- Perform patient treatments, such as, sitz baths, EKG, remote monitors, insertion of Foley catheter, dressing application, surgical preps, and NG Tube insertion/removal
- Order/record supplies and assist with stocking and cleaning the unit
- Perform clerical duties
- Assemble, maintain, and review medical records
- Maintain effective/efficient computer skills
Benefits Manager
Wichita County
03.2001 - 04.2004
- Maintain all insurance benefit plans and retirement plan for Wichita County personnel
- Implement a comprehensive orientation program to all personnel covering benefit programs, as related to payroll
- Maintain the county wellness program and safety program
Education
Associate Degree - Nursing
Vernon College
05.2006
Diploma -
John Hirschi High School
05.1988
Skills
- Basic Life Support Certification
- Advanced Cardiac Life Support
- Pediatric Advanced Life Support
- Emergency Nurse Pediatric Course
- Trauma Nursing Certification
- Licensed Registered Nurse
Timeline
Charge Nurse, Emergency Department
United Regional Health Care System
10.2022 - Current
Registered Nurse, Emergency Department
United Regional Health Care System
01.2021 - Current
Access Utilization Review Specialist
United Regional Health Care System
07.2018 - 01.2021
Registered Nurse
United Regional Health Care System
05.2006 - 07.2018
Medical Assistant
United Regional Health Care System
04.2004 - 05.2006
Benefits Manager
Wichita County
03.2001 - 04.2004
Diploma -
John Hirschi High School
Associate Degree - Nursing
Vernon College
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