Glenny A. Velez
Teaneck,NJ
Summary
Motivated and detail-oriented Medical Informatics student seeking a full-time position within healthcare setting. Bringing strong communication, customer service, and problem-solving skills developed through hands-on experience in a fast-paced membership sales environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Membership Sales Representative
YMCA of Montclair
01.2023 - Current
- Greet and assist over 100 members weekly, providing a positive first impression and ensuring a smooth onboarding experience.
- Answer questions, resolve membership issues, and guide new sign-ups with professionalism and empathy.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Manage front desk responsibilities including call handling, data entry, and customer record updates.
Education
Associate of Science - Medical Informatics
Bergen Community College
Paramus, NJ06.2026
Skills
- Computer Literacy (Microsoft Office Suite, Database Management)
- Verbal & Written Communication
- Customer Service & Conflict Resolution
- Critical Thinking & Problem Solving
- Team Collaboration & Time Management
- Fast Learner with Adaptability in High-Stress Environments
Certification
- HSI Adult First Aid | CPR AED Adult Child
Languages
Spanish
Native or Bilingual
Timeline
Membership Sales Representative
YMCA of Montclair
01.2023 - Current
Associate of Science - Medical Informatics
Bergen Community College
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