ISAIAH TURNER
Brandywine,MD
Summary
Dynamic exercise science student with extensive experience in personal training and membership sales. Skilled in designing individualized fitness programs and building strong client relationships, enhancing retention and satisfaction. Demonstrated ability to combine fitness expertise with superior customer service and operational management to deliver exceptional member experiences.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Membership Sales Representative
Crunch Fitness
Waldorf, Maryland
12.2025 - Current
- Engaged potential members through personalized consultations and facility tours.
- Developed and maintained strong relationships with new and existing members.
- Educated clients on membership options and fitness programs available.
- Assisted in onboarding new members, ensuring smooth registration processes.
- Maintained cleanliness and organization of sales area to enhance member experience.
- Resolved inquiries or complaints from current or prospective members in a timely manner.
- Called, e-mailed and followed-up on leads generated by company marketing efforts.
- Analyzed customer feedback to identify areas of improvement in member experience.
Founder & Personal Trainer
NXT LVL Fitness & Training
01.2024 - Current
- Founded and operated a personal training business providing customized fitness coaching and accountability services
- Trained over 20 clients with diverse ages, experience levels, and fitness goals, resulting in improved client satisfaction and achievement of fitness objectives
- Design individualized workout programs focused on strength development, weight loss, athletic performance, and overall health
- Conduct one-on-one in-person training sessions while maintaining a safe and motivating training environment
- Provide online coaching services, including workout programming, progress tracking, and client communication
- Monitor client performance and adjust training plans based on progress, goals, and feedback
- Developed and nurtured client relationships through consistent communication, tailored support, and a professional approach, enhancing client retention
- Oversaw business operations encompassing scheduling, client onboarding, program design, marketing, and customer service, ensuring seamless service delivery and client engagement
Sales Associate
Under Armour
Oxon Hill, Maryland
04.2026 - 08.2026
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty
- Processed transactions accurately using point-of-sale systems.
- Assist customers with athletic apparel, footwear, and fitness-related products
- Maintained merchandise presentation and supported daily store operations to ensure a welcoming shopping environment
- Collaborated with team members to foster positive customer experiences, contributing to a cohesive team atmosphere
Education
Bachelor of Science - Exercise Science, Minor: Business Administration
High Point University
High Point, NC05-2029
Skills
- Retail Sales
- Sales Techniques
- Product Knowledge
- Customer Engagement
- Customer service
- Sales Strategies
- Inventory Management
- Digital Marketing
- Microsoft Office and Google Workspace
- Time Management
- Teamwork
- Communication
- Leadership
- Client relations
- Business Management
- Fitness program design
- Progress tracking
- Personal training
Career Interests
- Personal Training
- Strength & Conditioning
- Athletic Performance
- Fitness Coaching
- Health & Wellness
Community Service
Over 150 Hours of Community Service, Participated in community outreach and service projects throughout high school and college, Assisted with event coordination, community engagement, and volunteer initiatives
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Sales Associate
Under Armour
04.2026 - 08.2026
Membership Sales Representative
Crunch Fitness
12.2025 - Current
Founder & Personal Trainer
NXT LVL Fitness & Training
01.2024 - Current
Bachelor of Science - Exercise Science, Minor: Business Administration
High Point University