Glennys Rolon
Hudson,FL
Summary
Experienced in diverse administrative tasks and fluent in Spanish, bringing exceptional communication and active listening skills. Strong passion for helping others drives consistent delivery of excellence in work. Eager to apply skills and knowledge while continuously improving in a new opportunity.
Overview
8
8
years of professional experience
Work History
Sales Representative
Busch Gardens Tampa Bay
2020.09 - Current
- Greet and interact with guests, answer questions and resolve guest issues, assist guests with product information, focus on up-selling and increasing sales, operate cash register, ensure merchandise is properly and accurately price marked, take regular and special inventory counts, minimize losses due to damage or theft, perform stock duties and maintain merchandise counters and displays, keep all assigned areas clean.
Customer Service Representative
Leto High School
2018.01 - 2019.01
- Communicating with staff, students and visitors, escorting visitor to their perspective location, trained new members on their position, translating visitors concern to a faculty member.
Assistant Volleyball Coach
Dynamite Volleyball Club
2017.01 - 2018.01
- Explain and demonstrate games and activities for children, cultivate positive relationship with parents and players.
Education
Diploma - Medical Assisting
Stepful
Remote07.2024
High School Diploma -
A.P Leto High School
Tampa, FL06.2019
Skills
- Excellent in customer service
- Multi-task oriented
- Teamwork
- Training staff members
- Proficient in Spanish and English
- Self-driven
- Safety service oriented
- Microsoft Office, (Word, PowerPoint and Excel)
- Translation and Interpretation
- Administrative Experience
- Employee Orientations
- Organizational skills
- Front desk
- Medical terminology
- HIPAA and OSHA
Assessments
- Administrative assistant/receptionist, Proficient, 06/01/24
- Customer service, Proficient, 06/01/24
- Medical receptionist skills, Proficient, 06/01/24
- Sales skills, Proficient, 06/01/24
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
French
Limited Working
Italian
Limited Working
Dutch
Limited Working
Timeline
Sales Representative
Busch Gardens Tampa Bay
2020.09 - Current
Customer Service Representative
Leto High School
2018.01 - 2019.01
Assistant Volleyball Coach
Dynamite Volleyball Club
2017.01 - 2018.01
Diploma - Medical Assisting
Stepful
High School Diploma -
A.P Leto High School
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