G L I E R O N N A V A R R O
Frisco,TX
Summary
Energetic person enthusiastic about developing real-world experience and academic skills within educational environments. Eagerly takes on various challenges and remains willing to step up to support team needs. Utilizes strong organization, time management, and memorization skills.
Overview
4
4
years of professional experience
Work History
Insurance Sales Agent
AAA Texas
Dallas, TX
05.2024 - Current
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
Front Desk Associate
Hilton Hampton Inn
Dallas
01.2023 - 08.2023
- Provided exceptional customer service to hotel guests at the front desk
- Assisted with check-ins and check-out procedures, and shared a smooth effective process
- Handling guests' inquiries, requests, and complaints in a professional courteous manner
- Collaborated with other Hotel staff to ensure guest satisfaction and resolved any issues.
Retail Sales
Verizon
Dallas
07.2021 - 09.2022
- Exceeded monthly sales goals and consistently provided excellent customer service
- Demonstrated strong problem-solving skills in the ability to multitask between customers
- Build a strong relationship with clients through excellent customer service
- Exceeded sales targets by effectively communicating the features and benefits of Verizon products and services to customers.
Sales Associate
Dillard's
Dallas
10.2020 - 01.2021
- Exceeded Revenue targets through effective communication and customer engagement
- Provided high-quality customer service and effectively promoted products to customers
- Assistant Inventory management tests such as restocking, conducting regular inventory counts, and promptly notifying the manager of low-stock items
- Contributed to the overall store Aesthetics by maintaining well organized individual appealing product display.
Education
BBA - Economics
Texas State University - McCoy Business School
San Marcos, TXSkills
- Experience with STATA
- Customer service
- Guest relations
- Reservations
- Front desk management
- POS systems
- POS system operation
- Monitor security
- Staff supervision
- Guest check-in and check-out
Additional Information
Aviation, Volunteering, Sports
Community Service
Filipino Student Association (FSA), 08/01/23, 04/01/24, Demonstrated leadership abilities by serving as an active member of the Filipino Student Association, participating in event planning, Developed a deep appreciation for Filipino culture and heritage through FSA activities, fostering cross-culture understanding and promoting diversity within the university community, Collaborated effectively with fellow FSA members to achieve common goals, such as organizing culture events, fundraisers, and community outreach initiatives, showcasing strong teamwork and communication skills
Hobbies and Interests
- Aviation
- Travel
- Volunteering
- Sports
Timeline
Insurance Sales Agent
AAA Texas
05.2024 - Current
Front Desk Associate
Hilton Hampton Inn
01.2023 - 08.2023
Retail Sales
Verizon
07.2021 - 09.2022
Sales Associate
Dillard's
10.2020 - 01.2021
BBA - Economics
Texas State University - McCoy Business School