Senior Claims Analyst
Mutual Of Omaha Insurance Company
Madison, MS
04.2019 - Current
- Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
- Communicates with the claimants’ providers to set expectations regarding return to work.
- Makes claim determinations, based on the information received, to approve routine disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
- Evaluates and arranges appropriate referral of claims to outside vendors or physician advisor reviews, surveillance, independent medical evaluation, functional capability evaluation, and/or related disability activities.
- Provide compassionate and timely service to claimants during sensitivelife events.
