Gloria Abok
Modesto
Summary
Security Officer with 2+ years of experience in surveillance, patrols, and incident reporting, supported by 8+ years in healthcare and patient care roles. Skilled in CCTV monitoring, access control, and emergency response. Recognized for mentoring new staff, handling sensitive situations with professionalism, and ensuring safety in high-pressure environments. Seeking promotion to Security Supervisor to apply leadership, organizational, and team coordination skills.
Overview
7
7
years of professional experience
Work History
Security Officer
Good Guard Security
02.2025 - Current
- Monitor CCTV systems and conduct regular patrols to maintain safety and security across the building.
- Observe and support patients in sensitive areas including ER, ICU, and Med-Surg units.
- Assist patients, vendors, and staff by providing accurate information and directions.
- Document and report incidents promptly, ensuring proper escalation when necessary.
- Collaborate with team members to maintain high safety standards and smooth operations.
- Train and guide new security officers on building protocols and front desk procedures.
- Lead safety briefings during shift changes and ensure compliance with security standards.
- Assist staff, patients, and vendors with inquiries, demonstrating professionalism and calm under pressure.
Behavior Technician
Maxim Healthcare
01.2023 - 02.2024
- Collected and analyzed client behavioral data to inform treatment adjustments.
- Coached junior staff in data collection and behavioral observation techniques.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Live-In Caregiver
Amazing Grace Homecare
01.2021 - 03.2023
- Delivered full-time, in-home care for clients, managing daily routines and healthcare needs.
- Coordinated medication schedules, appointments, and personal care activities.
- Trained family members and junior caregivers on individualized care plans.
- Maintained accurate care documentation for compliance and continuity.
Caregiver
Pacifica Senior Living
03.2020 - 02.2022
- Provided comprehensive daily care for residents, including personal hygiene, medication assistance, and vital monitoring.
- Assisted in coordinating resident schedules and healthcare appointments.
- Trained and guided new caregivers, delegated tasks, and helped maintain consistent quality of care.
- Supported residents emotionally, creating a compassionate and safe environment.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Security Officer
CIS Geil Enterprise
01.2019 - 03.2020
- Created incident reports and tracked breaches to enhance security measures.
- Mentored new security staff and guided patrol operations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Education
Bachelor of Arts - Applied Psychology
Los Angeles Pacific University
Azusa, CA08-2023
Business Office Administration
Modesto Junior College
Modesto, CA05-2018
Skills
- Security Operations & CCTV Monitoring
- Emergency Response & Crisis Management
- Team Coordination & Leadership Potential
- Patient & Visitor Support in Healthcare Settings
- Incident Reporting & Documentation
- Staff Training & Mentoring
- Data Tracking & Administrative Support
- HIPAA Compliance & Confidentiality
Timeline
Security Officer
Good Guard Security
02.2025 - Current
Behavior Technician
Maxim Healthcare
01.2023 - 02.2024
Live-In Caregiver
Amazing Grace Homecare
01.2021 - 03.2023
Caregiver
Pacifica Senior Living
03.2020 - 02.2022
Security Officer
CIS Geil Enterprise
01.2019 - 03.2020
Bachelor of Arts - Applied Psychology
Los Angeles Pacific University
Business Office Administration
Modesto Junior College
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