Gloria Alexander
Dorchester Center,MA
Summary
Proven Unit Coordinator at Mass General Hospital, adept in patient flow optimization and emergency response support, enhanced unit efficiency by streamlining processes. Skilled in staff scheduling and motivational leadership, significantly improved team performance. Expert in supply inventory management, ensuring seamless operations.
Overview
39
39
years of professional experience
Work History
Unit Coordinator
Mass General Hospital
Boston, Massachusetts
01.1997 - Current
- Acted as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
- Assisted with coordination and facilitation of leadership development programs in residential communities.
- Participated in staff meetings and training sessions to stay informed of hospital policies and best practices.
- Identified opportunities for process improvements within the unit.
- Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
- Recruited, hired and trained new medical and facility staff.
- Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
- Compiled and submitted daily reports on patient admissions, discharges, and transfers for administrative use.
- Processed physician orders, including medication, laboratory tests, and diagnostic procedures, accurately and promptly.
- Managed and updated patient records with attention to confidentiality and accuracy in a fast-paced environment.
- Ensured the cleanliness and organization of the nursing station and patient areas to maintain a safe environment.
- Communicated with management to facilitate efficient unit operation.
- Interacted with vendors to purchase supplies and equipment needed by the unit.
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
Purchasing Coordinator
Tufts Medical Center
Boston, Massachusetts
03.1986 - 11.1996
- Checked shipments to assess quality and quantity of purchased items.
- Monitored supplier performance to ensure contractual obligations were met.
- Processed proof of delivery requests and handled limited inventory management activities.
- Evaluated offers from vendors and negotiated better prices or terms.
- Researched pricing information and compared prices and quotations.
- Investigated any issues or complaints related to purchased products or services.
- Monitored inventory levels to ensure sufficient stock availability.
- Coordinated with finance and accounting to ensure timely payments to suppliers.
- Updated and maintained purchasing records and reports.
- Utilized procurement software to streamline purchasing processes and improve accuracy.
- Conducted regular meetings with department heads regarding purchasing needs.
- Researched potential vendors to determine best pricing options.
- Located vendors of materials, equipment or supplies to conduct interviews, determining product availability and terms of sales.
- Analyzed price proposals and financial reports to identify reasonable prices.
- Coordinated with supervisor and provided support to all product research programs.
Education
High School Diploma -
Brighton High
Brighton, MA05-1976
Skills
- Patient flow
- Supply inventory
- New admissions
- Staff scheduling
- Motivational skills
- Charting
- Employee coaching
- Emergency response support
- Order transcription
- Paperwork processing
- Patient scheduling expertise
- Unit reception
- Supply restocking
- Patient education
Accomplishments
Orren Fox award was giving to me 2020 for excellent Patient care.
Timeline
Unit Coordinator
Mass General Hospital
01.1997 - Current
Purchasing Coordinator
Tufts Medical Center
03.1986 - 11.1996
High School Diploma -
Brighton High