Gloria Bilotti
Downingtown,PA
Summary
Dynamic and dependable receptionist with a proven track record at Miller's Insurance Agency, enhancing front desk efficiency and delivering exceptional customer service. Skilled in active listening and communication, I excel under pressure while maintaining a friendly demeanor, ensuring clients receive knowledgeable assistance and calls are directed promptly.
I have been a grandmother for over 22 years with a current grandchild that is the age of 7. I am also on staff at Calvary Lutheran Preschool as a substitute assistant as needed.
Overview
34
34
years of professional experience
Work History
Receptionist
Miller's Insurance Agency
11.1988 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
Skills
- Dependable and responsible
- Excellent communication
- Active listening
- Calm under pressure
- Friendly, positive attitude
Timeline
Receptionist
Miller's Insurance Agency
11.1988 - 11.2022
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