Gloria Brito

• Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
• Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
• Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
• Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
• Enhanced store security through regular surveillance and monitoring activities.
• Monitored store surveillance cameras to detect suspicious behavior.

Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations

• Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
• Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
• Assisted in the development of new stock room associates by providing hands-on training, guidance, and support during their initial onboarding period.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
• Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
• Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.

• Checked fitting room stalls and sorted merchandise to racks.
• Cleaned and maintained fitting rooms regularly.
• Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
• Organized clothing and accessories that customers had returned to fitting room desk.
• Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
• Reduced theft by limiting number of items that each customer took into fitting rooms.
• Repackaged and tagged returned items for sales floor.
• Maintained high customer readiness standards by delivering clean, neat and easy-to-shop store environment.