Gloria Cantu

• Greeting and interacting with prospective tenants.
• Showing of the model units to prospective tenants.
• Answering and managing telephone calls,scanning documents .
• Using microsoft office word and Excel for data entry and also managing e-mails including attachments and PDF files.
• Experience in ResMan onesite and Entrata system.
• Executing criminal and credit check reports.

• Collecting rent money and inputting this information in to the system database.
• Posting notices on tenant doors for past due rent and also placing locks for lock out doors.
• Processing and submitting eviction information to court.
• Processing lease violation notes for tenants.
• Inputting new move ins and rent renewals into the system database.
• Responsible for taking checks and deposits to the bank.

• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
• Verified tenant incomes and other information before accepting lease applications.
• Responded to requests and scheduled appointments for property showings.

Making sure all the leasing agents are properly processing prospecting tenant's applications with complete information and requirements such as ID or Passport, check stubs, application fee and deposits.

• Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
• Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.