Gloria Conrad
Elmhurst,IL
Summary
Dynamic and highly reliable professional with a proven track record at White Graphics Printing Services, excelling in fast-paced environments. Strong multitasking abilities and exceptional customer service skills led to consistent achievement of production targets and increased client satisfaction. A dedicated team player committed to delivering quality results and fostering positive relationships.
I have excellent personnel skills, creative adaptability, strong work ethic and a knack for organization.
I am a hard worker, and quick learner. I am responsive to outside input, I adapt to change easily and I will excel in your company.
Overview
25
25
years of professional experience
Work History
Assembly Line Production Worker
White Graphics Printing Services
12.2022 - Current
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Operated various machines used in production processes.
- Reliable and Prompt when I am needed for the company.
Limousine Driver
Aloha Limousine Service
11.2014 - Current
- Vacuumed, cleaned and sanitized vehicles between customers.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Calculated bills, issued receipts and accepted payments.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Checked in with dispatch service and updated with current location.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Operated party vehicles, buses and town cars.
- Ensured client punctuality by effectively managing schedule and adjusting routes as needed to avoid traffic delays.
- Contributed to business growth through positive word-of-mouth referrals from satisfied customers who appreciated the emphasis on comfort and reliability during rides.
- Delivered high-quality transportation services for clients attending special events, including weddings, proms, and corporate functions.
- Increased repeat clientele through exceptional communication skills and personalized service offerings.
Administrative Assistant
Squeegee Bros
02.2022 - 04.2023
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained inventory of office supplies and placed orders.
- Volunteered to help with special projects of varying degrees of complexity.
- Delivered and picked up merchandise from clients.
Driver
Uber
05.2016 - 11.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
VIP Cocktail Server
Allure
09.2012 - 08.2014
- Established rapport with high-profile clients, leading to increased loyalty and repeat business.
- Implemented upselling strategies that contributed significantly to overall sales growth.
- Managed VIP reservations, ensuring personalized experiences and seamless coordination of services.
- Maintained exceptional knowledge of menu offerings to accommodate dietary restrictions and preferences.
- Balanced multiple tasks simultaneously without compromising the quality of service provided during busy shifts.
- Increased customer satisfaction by providing exemplary cocktail service and attention to detail.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Cocktail Server
Scores
01.2011 - 09.2012
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
Delivery Driver
CARQUEST
02.2004 - 07.2007
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
Cashier
Shoe Carnival
07.2003 - 07.2005
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Bartender
Strike Zone
10.2002 - 05.2003
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Cashier
McDonald's Restaurant
08.2000 - 03.2002
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
BARTENDER/ WAITRESS
EDISON CLUB
07.2000 - 02.2001
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Every other weekend responsible for serving at wedding receptions.
- Kept bar presentable and well-stocked to meet customer needs.
Education
High School Diploma -
York Community High School
Elmhurst, IL06-1997
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Workplace cleanliness
- Attention to detail
- Assembly and production
- Professional manner
- Filing
Timeline
Assembly Line Production Worker
White Graphics Printing Services
12.2022 - Current
Administrative Assistant
Squeegee Bros
02.2022 - 04.2023
Driver
Uber
05.2016 - 11.2022
Limousine Driver
Aloha Limousine Service
11.2014 - Current
VIP Cocktail Server
Allure
09.2012 - 08.2014
Cocktail Server
Scores
01.2011 - 09.2012
Delivery Driver
CARQUEST
02.2004 - 07.2007
Cashier
Shoe Carnival
07.2003 - 07.2005
Bartender
Strike Zone
10.2002 - 05.2003
Cashier
McDonald's Restaurant
08.2000 - 03.2002
BARTENDER/ WAITRESS
EDISON CLUB
07.2000 - 02.2001
High School Diploma -
York Community High School
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