Gloria Cordova
Sapulpa,OK
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
4
4
years of professional experience
Work History
Costumer service associate
Lowes Home Improvement Stores
Tulsa, Oklahoma
04.2025 - Current
- Assisted customers with inquiries and provided product information.
- Processed transactions accurately through the point-of-sale system.
- Resolved customer complaints and escalated issues when necessary.
- Handled inventory management by restocking shelves and organizing displays.
- Greeted customers and identified their needs.
Kitchen Manager
McDonald’s
Sapulpa
04.2021 - Current
- Managed daily kitchen operations and ensured food quality standards were met.
Skills
- Customer service
- Transaction processing
- Inventory management
- Product knowledge
- Guest services
Languages
Spanish
Native/ Bilingual
Timeline
Costumer service associate
Lowes Home Improvement Stores
04.2025 - Current
Kitchen Manager
McDonald’s
04.2021 - Current