Gloria Dziuk
Shelby Twp.,MI
Summary
Dedicated Northwestern Mutual professional with a history of meeting goals by utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Insurance Operations Manager
Northwestern Mutual
03.2022 - Current
- Responsible for all insurance operations.
- Worked in conjunction with partners and underwriting.
- Interacted well with customers to build connections and nurture relationships.
Online English Teacher
VIPKID International
10.2019 - Current
- Worked with elementary-level students on grammar, pronunciation and sentence construction.
- Used pre-written curriculum to teach students English via remote video conferencing.
- Maintained schedule of appointments and worked up to six hours each week.
- Gently corrected student pronunciation and grammar to improve conversation skills.
Office Manager
Bolis Heating And Cooling
05.2014 - 03.2022
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Responsible for all heating and cooling billing and material orders.
Real Estate Agent
Keller Williams
10.2017 - 06.2018
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Presented purchase offers to sellers for consideration.
Registrar
Beaumont Eye Institute
01.2007 - 04.2009
- Greeted every guest with personable approach and provided knowledgeable service.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Bachelor of Science - Linguistics
Oakland University
Rochester, MI05.1999
Skills
- Microsoft Office
- Proficient in all virtual/online software and platforms
- Problem Solver/Critical Thinker via numerous office and management positions
- Extensive customer service experience
Timeline
Insurance Operations Manager
Northwestern Mutual
03.2022 - Current
Online English Teacher
VIPKID International
10.2019 - Current
Real Estate Agent
Keller Williams
10.2017 - 06.2018
Office Manager
Bolis Heating And Cooling
05.2014 - 03.2022
Registrar
Beaumont Eye Institute
01.2007 - 04.2009
Bachelor of Science - Linguistics
Oakland University
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