Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gloria Edwards

Houston,TX

Summary

Dynamic and detail-oriented Certified Pharmacy Technician with extensive experience at Walgreens and Covetrus Veterinarian Pharmacy. Proven ability in problem-solving and customer service, ensuring accurate prescription preparation and effective resolution of billing issues. Skilled in workflow optimization and maintaining confidentiality, contributing to enhanced operational efficiency and patient satisfaction.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Pharmacy Technician - Compounding

Covetrus Veterinarian Pharmacy
10.2023 - 12.2024


  • Calculated dosage, compounded prescriptions, prepared prescriptions, spread mixture onto templates, froze templates, popped out chews, plate chews, and prepared prescription labels with absolute accuracy. Sealed prescriptions with the labels.

Pharmacy Technician -Dispensing

Empower Pharmacy
02.2023 - 10.2023

Printed, sorted, and distributed orders to the appropriate departments.

Pulled drugs and accessories (syringes and alcohol pads) to fill orders, packaged drugs, printed labels, and properly labeled medicines for clinics and individual patients. Pass to the Pharmacist for verification.


Pharmacy Technician - Retail

Walgreen's Pharmacy
09.2012 - 12.2022


Received prescriptions, entered prescriptions and patient profile into the computer system, filled and labeled the prescriptions. Passed prescriptions to the pharmacist for verification. I answered patients' questions about their prescriptions in person and on the telephone. Resolved third-party rejections and other billing issues. I made calls to providers to clarify prescription details. I also made patient adherence calls. Stock daily orders, conduct weekly bin reconciliations, and perform quarterly inventory. Administered and processed

COVID-19 tests. Administered COVID-19 and flu immunizations. Took payment for prescriptions, controlled over-the-counter drugs, and other merchandise. Performed other pharmacy duties as needed. Cleaned and vacuumed the work area. Performed opening and closing duties.

Head Photo Lab Technician and Customer Care Clerk

Walgreens
08.2007 - 09.2012

Processed photo orders, took Passport photos, and assisted customers with their photo orders on our self-serve photo equipment. Maintenance of photo lab equipment, ordered photo supplies. Refilled ink cartridges. took payment for merchandise. Also, helped at the front counter when needed.


Education

High School Diploma -

Glenville High School
Cleveland, OH
05-1979

No Degree - Business Administration And Management

Valdosta State University
Valdosta, GA

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Certified pharmacy technician (CPhT)
  • Customer service
  • Data entry
  • Resolving customer issues
  • Insurance verification
  • Answering customer questions
  • Workflow optimization

Certification

  • CPhT - Certified Pharmacy Technician
  • Licensed in the state of Texas

Timeline

Pharmacy Technician - Compounding

Covetrus Veterinarian Pharmacy
10.2023 - 12.2024

Pharmacy Technician -Dispensing

Empower Pharmacy
02.2023 - 10.2023

Pharmacy Technician - Retail

Walgreen's Pharmacy
09.2012 - 12.2022

Head Photo Lab Technician and Customer Care Clerk

Walgreens
08.2007 - 09.2012

High School Diploma -

Glenville High School

No Degree - Business Administration And Management

Valdosta State University