
Dynamic Pharmacy Technician with a proven track record at Covetrus, excelling in patient-focused service and optimizing workflow efficiency. Skilled in accurately processing prescriptions and resolving third-party rejections, I enhance patient care through effective communication and meticulous attention to detail, ensuring compliance with safety regulations and improving overall pharmacy productivity.
Print, sort & distribute orders
Pull drugs & necessary supplies (syringes, needles & alcohol pads)
Print labels
Package & label drugs
Pass the finished product to Pharmacist for final verification
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Customer focused service
Problem solving
Inbound &outbound calls
Documentation
Verification of benefits with healthcare plan
Receive prescriptions, enter prescriptions & patient information into the computer system, calculate days supply, accurately prepare & label prescription
Contact providers for clarification of prescriptions
Notify providers when pre-authorizations are needed
Resolve Third Party Rejections
Took payment for services rendered, prescriptions and other merchandise
Contact patients for adherence & refills
Keep work area near & clean
Performed other pharmacy duties as needed
I acquired the status of Senior Pharmacy Technician in August 2020
I continuously increased the patient/customer satisfaction scores. Whenever our department needed a bump, I was given that task and succeeded.
I was always given the task of training new employees on all of my jobs
I successfully completed an online course for Medical Billing & Medical Coding July 2025.
PTCB
PTCB