Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gloria Edwards

Pharmacy Technician, CPhT
Houston,TX

Summary

Dynamic Pharmacy Technician with a proven track record at Covetrus, excelling in patient-focused service and optimizing workflow efficiency. Skilled in accurately processing prescriptions and resolving third-party rejections, I enhance patient care through effective communication and meticulous attention to detail, ensuring compliance with safety regulations and improving overall pharmacy productivity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Covetrus
10.2024 - 12.2025
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Counted, measured, and compounded medications following standard procedures.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Engaged in continuous learning to stay updated on pharmaceutical practices and products.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
  • Provided critical support in emergency situations, quickly gathering necessary medications.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
  • Contributed to team meetings, offering insights for optimizing workflow and patient service.
  • Managed opening and closing duties for pharmacy.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Streamlined prescription processing with accurate data entry and verification of patient information.

Pharmacy Technician

Empower Pharmacy
02.2023 - 10.2023

Print, sort & distribute orders

Pull drugs & necessary supplies (syringes, needles & alcohol pads)

Print labels

Package & label drugs

Pass the finished product to Pharmacist for final verification

Pharmacy Technician

Walgreens Pharmacy
09.2012 - 12.2022

Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Education

No Degree - Medical Billing /Medical Coding

US Career Institute
Online Learning

No Degree - Business Administration & Political Sience

Valdosta State University
Valdosta, GA

High School Diploma - General Studies

Glenville High School
Cleveland
05.1979

Skills

Customer focused service

Accomplishments

I acquired the status of Senior Pharmacy Technician in August 2020

I continuously increased the patient/customer satisfaction scores. Whenever our department needed a bump, I was given that task and succeeded.

I was always given the task of training new employees on all of my jobs

I successfully completed an online course for Medical Billing & Medical Coding July 2025.

Certification

PTCB

Timeline

PTCB

08-2027

Pharmacy Technician

Covetrus
10.2024 - 12.2025

Pharmacy Technician

Empower Pharmacy
02.2023 - 10.2023

Pharmacy Technician

Walgreens Pharmacy
09.2012 - 12.2022

No Degree - Medical Billing /Medical Coding

US Career Institute

No Degree - Business Administration & Political Sience

Valdosta State University

High School Diploma - General Studies

Glenville High School
Gloria EdwardsPharmacy Technician, CPhT