Gloria Farias
Pacoima,CA
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
6
6
years of professional experience
Work History
Behavior Technician
Behavioral Learning Center
07.2024 - Current
- Implements behavior support and treatment plans.
- Provides direct behavioral intervention to individuals with ASD utilizing ABA methodologies and strategies.
- Records data and clinical documentation on client’s response to intervention.
Kid's Club Leader
Woodcraft Rangers
08.2022 - Current
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Provided emotional support and guidance to children during difficult times.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Introduced children to educational games and activities to boost learning.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Utilized positive reinforcement techniques to encourage good behavior.
- Liaised with parents and guardians to discuss child progress.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Responded to inquiries from parents and guardians.
Intern
Amelia Earhart Continuation School
03.2021 - 05.2021
- Conducted research and presented findings to leadership, developed understanding of policies, procedures, and processes, responded quickly to questions and inquiries via phone and email, created and organized documentation to support team, built professional working relationships with peers and supervisors, accepted instruction from management regarding assignments and tasks, followed school schedules and policies to promote safety and learning, worked with teams to support goals and build experience, coordinated successful student organization events and activities, completed an average of 6 hours per week intening students of various ages, discussed with students about their future, current classes, and their mental, physical, and well being.
Receptionist
American Finance & Associates
12.2019 - 01.2020
- Answered and directed incoming calls using multi-line telephone system, delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules, processed payments and updated accounts to reflect balance changes, sorted incoming mail and directed to correct personnel each day, served visitors by greeting, welcoming, and directing to appropriate personnel, updated and recorded customer or client information to maintain accounts, screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and
- Ce environment, received incoming calls and coordinated with sta to fulfill customer requests, handled payment processing and provided customers with receipts and proper bills and change.
Customer Service Associate
Pacoima Traffic School
07.2018 - 12.2018
- Supported customer service goals and enhanced relations through
Education
Bachelor of Arts - Criminology and Justice Studies
California State University Northridge
Northridge, CA05.2022
2022
Skills
- Teamwork and Collaboration
- Strong Academic Record
- Verbal and Written
- Communication
- Organization and Efficiency
- Record keeping and Bookkeeping
- Documentation and Reporting
- Customer Service
- Positive Attitude and Energetic
- Issue and Complaint
- Resolution
- Building Customer Trust and
- Loyalty
- Creative Problem Solving
- Calm and Professional Under Pressure
Additional Information
- AWARDS , David R. Rossi Memorial Award Recepient
Timeline
Behavior Technician
Behavioral Learning Center
07.2024 - Current
Kid's Club Leader
Woodcraft Rangers
08.2022 - Current
Intern
Amelia Earhart Continuation School
03.2021 - 05.2021
Receptionist
American Finance & Associates
12.2019 - 01.2020
Customer Service Associate
Pacoima Traffic School
07.2018 - 12.2018
Bachelor of Arts - Criminology and Justice Studies
California State University Northridge
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