Steffanie Fuentes
Richmond,TX
Summary
Dynamic professional specializing in social media management and customer service, enhancing brand visibility at Kingsland Baptist Church. Achieved a 70% increase in Instagram following through strategic content planning. Demonstrated leadership in team collaboration and event planning, driving successful community outreach initiatives and boosting engagement across various platforms.
Overview
2
2
years of professional experience
Work History
Community Relations Assistant
Kingsland Baptist Church
Katy, USA
05.2025 - Current
- Manage and schedule social media content to promote events and increase engagement
- Increased Instagram following by 70% through strategic content planning and audience engagement
- Assist in planning and executing community outreach initiatives
- Promoted the International Festival across Houston and Katy, contributing to attendance of 2,500+ participants
- Coordinate communications and promotional efforts for public events
- Conduct research on community needs and media trends
- Collaborate with team members to enhance organizational visibility
Headwait Server
Pappadeaux Seafood Kitchen
Houston, USA
02.2024 - Current
- Deliver high-quality customer service in fast-paced environments
- Train new employees and verify nightly cashouts for accuracy
- Manage large parties and coordinate with kitchen staff
- Apply upselling techniques to increase sales and enhance guest experience
Freelance Journalist
Calvary Baptist Church
Rosenberg, USA
08.2024 - 12.2024
- Write and publish articles covering community and church events
- Conduct interviews and gather information to ensure accurate reporting
- Collaborate with leadership to align content with organizational goals
- Research and analyze trends in community journalism
- Assist in newsletter design and layout
Education
Bachelor of Journalism -
University of Houston
Houston, TX12.2026
Associate of Arts -
Lone Star College
Houston, TXSkills
- Social Media Management
- Content Creation
- Google Analytics
- News Writing
- Reporting
- Interviewing
- Research
- Team Collaboration
- Leadership
- Time Management
- Multitasking
- Customer service
- Research analysis
- Marketing strategies
- Brand awareness
- Special event planning
Timeline
Community Relations Assistant
Kingsland Baptist Church
05.2025 - Current
Freelance Journalist
Calvary Baptist Church
08.2024 - 12.2024
Headwait Server
Pappadeaux Seafood Kitchen
02.2024 - Current
Bachelor of Journalism -
University of Houston
Associate of Arts -
Lone Star College